Dish Network HDTV Satellite Receiver User Manual
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Dish Network HDTV Satellite Receiver User Manual

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Table of Contents

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To subscribe to programming,
or for assistance with installing
or using the system,
visit mydish.com or
call Customer Service at
1-800-333-DISH (3474)
196438
181438
181
181
181438
18143
43
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Introduction
Satellite
Receiver
Watching TV
Pay Per
Programs
Favorites
Lists
Locks
Interactive
TV
Timers
Remote
Control
Setup
Customizing
Receiver
Connections
Reference

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  • Page 1 Pay Per Programs Favorites Lists Locks Interactive Timers Remote Control Setup Customizing Receiver To subscribe to programming, or for assistance with installing Connections or using the system, visit mydish.com or call Customer Service at 1-800-333-DISH (3474) Reference 18143 181438 181438 196438...
  • Page 2 Pay Per Programs Favorites Lists Locks Interactive Timers Remote Control Setup Customizing Receiver To subscribe to programming, or for assistance with installing Connections or using the system, visit mydish.com or call Customer Service at 1-800-333-DISH (3474) Reference 18143 181438 181438 196438...

  • Page 3: For Your Safety

    Printed in the United States of America. DISH is a registered trademark of DISH Network L.L.C. For information about DISH, please visit our website at www.mydish.com. We acknowledge all product names, trade names, or corporate names we mention in this User Guide to be the proprietary property of the registered owners.

  • Page 4: Important Safety Instructions

    Important Safety Instructions Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with a dry cloth. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
  • Page 5 Safety The receiver is still connected to the AC power whenever it is plugged into a live power outlet, even if it is turned off using the remote control or front panel buttons. No flame sources, such as lit candles, should be placed on the equipment. The apparatus shall not be exposed to dripping or splashing, and no objects filled with liquids, such as vases, shall be placed on the top of it.
  • Page 6 Reorient or relocate the antenna assembly. • Increase the separation between the equipment. • Connect the equipment into an outlet on a circuit different from that to which the DISH • receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
  • Page 7 Safety Notes viii...

  • Page 8: Table Of Contents

    Important Safety Instructions Introduction ELCOME OW TO SE THIS UIDE DISH A BOUT CCOUNT TV N ATCHING DDITIONAL ERVICES TV R BOUT ATELLITE ECEPTION OVING SCREEN Satellite Receiver EMOTE ONTROL ATELLITE ECEIVER RONT ANEL ATELLITE ECEIVER ANEL SING THE ENUS...
  • Page 9 Table of Contents Watching TV HANGING HANNELS SING THE ROGRAM UIDE SING THE ROWSE ANNER SING EARCH TO IND A ROGRAM INDING A ROGRAM BY HEME Pay Per Programs RDERING A ROGRAM EVIEWING RDERS Favorites Lists HAT ARE AVORITES ISTS REATING OR HANGING AVORITES...

  • Page 10: Remote Control Setup

    Table of Contents Your DISH Account USTOMER ERVICE Timers IMERS SING THE IMERS ETTING P AN UTOMATIC IMER ETTING ANUAL IMER ELETING A IMER VERLAPPING IMERS NABLING ECORD Remote Control Setup MPROVING ECEIVER ONTROL PERATING THER EVICES ECOVER UTTON ENDING...
  • Page 11 Table of Contents 11 Connections ONNECTING TO THE ONNECTING TO NTENNA DISH T ONNECTING TO A AILGATER DISH™: U OBILE SING P 211 Z AS A OBILE ECEIVER ONNECTING AN NTENNA CANNING FOR HANNELS SING ROUBLESHOOTING OOLS Reference ROUBLESHOOTING ABLES...

  • Page 12: Introduction

    Introduction Introduction to DISH Services What you’ll find in this chapter: • ELCOME OW TO SE THIS UIDE • DISH A • BOUT CCOUNT TV N • ATCHING TV R • BOUT ATELLITE ECEPTION • OVING SCREEN...
  • Page 13 This guide contains several chapters to make it easy for you to find what you need: • Chapter 1 - Introduction gives you a brief overview of DISH and your new receiver. • Chapter 2 - Satellite Receiver explains the basic features of your system and how to use the remote control, front panel buttons, and back panel connections.
  • Page 14 Introduction How to Use this Guide Guide Conventions • The names of remote control buttons are all uppercase. Example: Press SAT. • On-screen menu options are bold. Example: Select System Setup. • Select means to move the highlight to an on-screen option or choice in a list and press SELECT on the remote control.
  • Page 15 Select Done. Where to Find Information on Your Account If you want to know about charges to your DISH account or if you would like to make changes to your programming packages, be sure to have your account information handy and choose one of the following: •...
  • Page 16 Introduction Watching TV Now TV N ATCHING After you have ordered your programming package, you can begin enjoying the features of your new satellite TV receiver. When you complete these simple tours, you’ll be familiar with the remote control and be able to find a program to watch. Finding a Program to Watch If you want to know more about watching TV, see Chapter 3 - Finding Programs to Watch.

  • Page 17: Additional Services

    This type of orbit enables the satellites to stay aligned over one place on the surface of the Earth. Once the satellite dish is aimed at the satellite, the dish does not have to move to follow it.

  • Page 18: Moving O N - Screen Logo

    I’m looking at program information in a guide I bought at the grocery store, but nothing matches what’s on my DISH receiver, is something wrong? No. DISH programming may vary from what you’ll find in a local publication. For best results,...
  • Page 19 Chapter 1 Notes...

  • Page 20: Satellite Receiver

    Satellite Receiver About Your Satellite Receiver What you’ll find in this chapter: • EMOTE ONTROL • ATELLITE ECEIVER RONT ANEL • ATELLITE ECEIVER ANELL • SING THE ENUS • SING IELDS...
  • Page 21 Chapter 2 Remote Control EMOTE ONTROL The remote control gives you easy access to all the features of your satellite receiver. You can program the remote to control the satellite receiver and up to three other devices (see page 54). These devices can be a TV, a VCR or DVD/BD player, and a third device. The remote control uses IR signals to control both the receiver and other devices that the remote is programmed to control.

  • Page 22: Remote Control Buttons

    Satellite Receiver Remote Control Remote Control Buttons SAT Mode Power & TV Power Input Top button turns the receiver on/off, Press once for Input Bottom button turns the TV on/off Press and hold for Recover (programming required) Receiver Menu Page Buttons Access receiver Page up/down in menus features and settings...
  • Page 23 Enter a desired channel number on TV Picture-In-Picture (PIP) Buttons Display PIP features on some TVs with PIP capabilities (Feature not supported at this time) Note: Remote operation is different on DISH TVs. See your DISH TV User’s Guide for proper operation.
  • Page 24 Satellite Receiver Remote Control Remote Control Buttons—DVD Mode To use the features described in this section, make sure your are in DVD mode by pressing the DVD Mode button. You can also use this mode to operate a VCR instead of a DVD player. Remote programming is required.

  • Page 25: Satellite Receiver Front Panel

    Dolby and the double-D symbol are trademarks of Dolby Laboratories. Manufactured under license from Dolby Laboratories. See applicable patents at www.echostar.com/ip Satellite In USB Ports HDMI Connection to Connection to Output your satellite external devices, Provides digital dish where supported audio and video to an HDTV...

  • Page 26: Using The Menus

    Satellite Receiver Using the Menus SING THE ENUS The menus make using the receiver and selecting programs quick and easy. Use the menus to control the receiver and to use its features, such as setting locks, choosing a program, or creating a favorites list. Open and Close Menus You can open the menus in either of two ways: •...

  • Page 27: Using Text Fields

    Chapter 2 Using Text Fields List of Choices in the Menus When you make a choice in a list, the receiver does not apply the change until you select Done. If you do not want to save any changes, select CANCEL to discard all the changes made in the menu.
  • Page 28 Satellite Receiver Using Text Fields Using the On-screen Keyboard Use the on-screen keyboard letters to type the information. Use the LEFT, RIGHT, UP, and DOWN ARROWS to navigate around the keyboard. Select the characters you want. Using the Number Pad Use the letters above the NUMBER PAD on the remote control while the highlight is in the field.
  • Page 29 Chapter 2 Tips • If you do not do anything in a menu for several minutes, the menu automatically closes. This will discard any changes you made, and displays the program you were watching. • On the remote control, press FORMAT (*) on the remote control to change the aspect ratio (display shape) of HD and SD channels.

  • Page 30: Watching Tv

    Watching TV Finding Programs to Watch What you’ll find in this chapter: • HANGING HANNELS • SING THE ROGRAM UIDE • SING THE ROWSE ANNER • SING HEMES AND EARCH...

  • Page 31: C Hanging C Hannels

    A red background behind a channel usually means you have not subscribed to the channel. After you subscribe to a channel, you can tune to it. To subscribe to a channel, please call 1-800-333-DISH (3474). • A yellow background behind a channel is for over-the-air digital channels. See instructions to connect an over-the-air antenna to your receiver.

  • Page 32: Sing The Browse Banner

    Finding Programs to Watch Using the Browse Banner • The Program Guide shows programs on now and coming on within the next two days. The guide does not show programs that have ended. Tue 1/22 6:30 pm 7:00 pm 7:30 pm HIST A&E MOMAX...

  • Page 33: Sing Earch To Ind Arogram

    Chapter 3 Using Search to Find a Program To see what is coming up on other channels, press the UP or DOWN ARROW while the Browse Banner is open. TUE 6/19 Giada at Home Barefoot Contessa 1:30pm - 2:00pm 2:00pm - 2:30pm FOOD While watching Press...

  • Page 34: Inding A Program By Its Theme

    Finding Programs to Watch Finding a Program by its Theme If you select a program that is on now, the receiver tunes to that program. If you choose a future program, the Create Timer screen will display. See Chapter 8: Timers for more information.
  • Page 35 Chapter 3 Tips • Press INFO to get more information about the program you highlighted. • Press VIEW LIVE TV to cancel almost any screen and return to watching TV. • Skip forward 24 hours (and then back again) at a time in the Program Guide by pressing the SKIP FWD (SKIP BACK) button on the remote control.

  • Page 36: Pay Per Programs

    Pay Per Programs Order and Watch Pay-Per-View What you’ll find in this chapter: • RDERING A ROGRAM • EVIEWING RDERS...

  • Page 37: Ordering A Pay-Per-View Program

    Ethernet port. After you order a Pay-Per-View program, you can watch it on all of the broadband-connected receivers on your DISH account. Using the remote control, you can order the exact same program for each receiver but you pay for the program only once (the program must be the same date, time, and channel).
  • Page 38 – Order on each receiver, one at a time with the remote control. Make sure broad- band Internet is connected to each receiver. – Order the event over the phone 1-800-333-DISH (3474). – Order the event online at mydish.com/ppv. •...
  • Page 39 Chapter 4 Notes...

  • Page 40: Favorites Lists

    Favorites Lists Setting Up Your Favorites Lists What you’ll find in this chapter: • HAT ARE AVORITES ISTS • REATING OR HANGING AVORITES ISTS • AMING AVORITES ISTS • SING AVORITES ISTS...

  • Page 41: Hat Are Favorites Lists

    My Channels list, except by changing your package. • The My HD Channels list contains all of the HD channels in your DISH package, as well as over-the-air digital channels if your receiver is connected to an over-the-air antenna via an optional USB Over-the-Air Tuner.

  • Page 42: N Aming F Avorites L Ists

    Favorites Lists Naming Favorites Lists Press MENU on your DISH remote control. Select Preferences, and then Favorites. Select the list that you want to change, or select List 1, List 2, List 3, or List 4 to create a list.

  • Page 43: U Sing F Avorites L Ists

    Chapter 5 Using Favorites Lists SING AVORITES ISTS Press GUIDE to open the Program Guide. Press GUIDE again to select the next Favorites List. Press GUIDE repeatedly to scan through all the available lists. Note: GUIDE only works in this manner if the Guide button is selected under MENU, Preferences, Favorites and Guide Options.
  • Page 44 Locks Securing Your Receiver What you’ll find in this chapter: • HAT ARE OCKS • REATING OR HANGING ATINGS OCKS • REATING OR HANGING HANNEL OCKS • OCKING OR NLOCKING HANNELS • IDING DULT ONTENT OR OCKED HANNELS • OCKING OR NLOCKING THE RONT ANEL...

  • Page 45: What Are Locks

    Chapter 6 What are Locks? HAT ARE OCKS Locks allow you to password-protect programming based on ratings, or on a channel-by- channel basis. When you have locked the receiver: • If you try to access a locked item or open the Locks menu, the receiver displays a message prompting you to enter the password.

  • Page 46: C Reating Or C Hanging R Atings L Ocks

    Locks Creating or Changing Ratings Locks REATING OR HANGING ATINGS OCKS You can lock programs based on Motion Picture Association of America (MPAA) ratings (PG, PG-13, etc.) and expanded ratings (violence, language, etc.). Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. Select OK. Select Ratings Locks.
  • Page 47 Chapter 6 Creating or Changing Ratings Locks PG-13—Parents Strongly Cautioned. Some Material May Be Inappropriate For Children Under 13. A PG-13 rating is a sterner warning by the Rating Board to parents to determine whether their children under age 13 should view the motion picture, as some material might not be suited for them.
  • Page 48 Locks Creating or Changing Ratings Locks TV-G—General Audience. Most parents would find this program suitable for all ages. Although this rating does not signify a program designed specifically for children, most parents may let younger children watch this program unattended. It contains little or no violence, no strong language and little or no sexual dialogue or situations.

  • Page 49: C Reating Or C Hanging C Hannel L Ocks

    Chapter 6 Creating or Changing Channel Locks REATING OR HANGING HANNEL OCKS You can lock any channel, including Pay-Per-View and over-the-air channels. This type of lock keeps anyone from viewing these channels unless they enter the correct password. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD.

  • Page 50: Iew Channels

    Locks Locking or Unlocking Pay-Per-View Channels OCKING OR NLOCKING HANNELS This locks all Pay-Per-View channels. This type of lock keeps anyone from viewing these channels by using the UP or DOWN ARROWS or the remote control NUMBER PAD. You also can lock individual Pay-Per-View channels by using channel locks. Press MENU and select Locks.

  • Page 51: Locking Or Unlocking The Front Panel

    Chapter 6 Locking or Unlocking the Front Panel Select Hide Adult to remove the adult channels from the channel lists or Show Adult to display the adult channels in channel lists. Select Hide Locked to remove locked channels from the channel lists or Show Locked to display locked channels in channel lists.

  • Page 52: Eceiver

    Locks Creating or Changing a Password REATING OR HANGING A ASSWORD The first thing to do before using the receiver locks is set up your password. Press MENU and select Locks. If the receiver is locked, enter the password using the NUMBER PAD. The receiver displays stars (*) as you enter the digits of the password.
  • Page 53 Why didn’t a lock I set take effect? You have to lock the receiver for any lock you set to take effect. • What do I do if I forget my password? If you forget your password, you will need to visit mydish.com or call our Customer Service Center at 1-800-333-DISH (3474).
  • Page 54 Your DISH Account Accessing Your Information What you’ll find in this chapter: • USTOMER UPPORT...
  • Page 55 UPPORT An important feature of your satellite TV receiver is Customer Support. This menu provides convenient access to your DISH account to review your statement, pay your bill, upgrade programming, and more. Make sure you connect an active broadband Internet connection through the Ethernet port to use the Customer Support Features.

  • Page 56: Timers

    Timers Setting Up and Using Timers What you’ll find in this chapter: • IMERS • SING THE IMERS • ETTING P AN UTOMATIC IMER • ETTING ANUAL IMER • ELETING A IMER • VERLAPPING IMERS • NABLING ECORD...
  • Page 57 Chapter 8 Timers IMERS A timer is your instruction telling the receiver the programs you want to view in the future. If you have an external hard drive connected to the receiver, you have a 9 day Electronic Program Guide and Event Based Recording. For record timers, you select a specific program on a specific channel, and tell the receiver how often you want to record that program.
  • Page 58 Remote Control Timers When a Timer Starts For two minutes before a timer starts a recording, the receiver may display a digital countdown (timer reminder) on the TV screen. 1:41 This countdown disappears when the program begins. While the countdown is displayed, you can do one of the following options: •...

  • Page 59: Timer

    Chapter 8 Using the Timers List SING THE IMERS Use the Timers List to: • View the general list of timers. • Create a Manual timer. • Edit a timer. Delete Edit Timers Select Delete or Edit Press MENU, and select Timers ETTING P AN UTOMATIC...
  • Page 60 Remote Control Setting Up a Manual Timer ETTING ANUAL IMER Select Create 9-10 Timer Priority: 4 of 4 Timer Timer Frequency Type Channels Once Create Timer Auto Tune Weekly Start Time: End Time: Date: 120 - HIST Create Timer Daily Reminder Hr./Min.
  • Page 61 Chapter 8 Overlapping Timers VERLAPPING IMERS If you try to create event timers for overlapping programs, the receiver displays a screen with the dates and times of both programs. The receiver also displays this screen if a program time has changed, causing one timer to overlap another. You must delete or edit one of the timers.
  • Page 62 Remote Control Setup Setting Up Your Remote Control What you’ll find in this chapter: • MPROVING ECEIVER ONTROL • PERATING THER EVICES • ECOVER UTTON • ENDING ISCRETE OWER N AND...

  • Page 63: Ontrol

    Chapter 9 Improving Receiver Control MPROVING ECEIVER ONTROL These instructions help you improve your remote control settings to best operate your dish antenna. Making the Remote Work with the Receiver These instructions configure your remote. Press RECORD. Confirm that The receiver then...
  • Page 64 Receiver Customization Improving Receiver Control Press SYSTEM INFO on the receiver's front panel. The System Info screen displays on the TV and shows the Remote Address. Write down the Remote Address: Press and hold SAT on your remote control for about three seconds, until all of the Mode buttons light up, and then release SAT.

  • Page 65: Evices

    TV), DVD (for a VCR or a DVD/Blu-ray Disc™ player), and AUX (“auxiliary,” for a second TV, a VCR or disc player, a tuner, an audio amplifier, or a second DISH antenna) to set the remote to the correct mode for the device. To change the mode, press the button for the device you want the remote to operate.
  • Page 66 Receiver Customization Operating Other Devices Turning Limited Mode On and Off Press PAGE UP to turn Limited Mode on. Press and hold the Press POUND (#) Press PAGE DOWN to correct Mode button until turn Limited Mode off all Mode buttons light. Release Mode button Press and hold the correct mode button (for example, TV) until all of the mode buttons light.
  • Page 67 Chapter 9 Operating Other Devices Using the insert of device names and codes that came with the remote control, find the brand name of the device. If the brand is not listed, see Programing using Device Codes Scan. Press and hold the Mode button until all the other mode buttons light up, and then release the button.
  • Page 68 Receiver Customization Operating Other Devices For AUX Mode only. Press 0 for a second TV, 1 for a second DVD and/or VCR, or 2 for a tuner, amplifier, or audio receiver. Press STAR(*). This step programs the type of device that you want to program in AUX mode.
  • Page 69 Operating Other Devices Learning From Another Device’s Remote Use this procedure if you are unable to find a code that allows your DISH remote to control your device of if some of the commands are not functioning as you expect after programming your DISH remote to control your device (in TV, DVD, or AUX modes).
  • Page 70 Receiver Customization Operating Other Devices On the DISH remote, press and hold the Mode button you want to use for the device until all the Mode buttons light up (approximately three seconds), and then release it. The selected Mode button flashes continuously.
  • Page 71 Chapter 9 Operating Other Devices Checking the Device Codes You can find out what device code you’ve set for each remote control mode (TV, DVD, and AUX) Press and hold the appropriate mode button until all the other mode buttons light up, and then release the button.
  • Page 72 Receiver Customization Operating Other Devices Controlling a Tuner or Amplifier Use the following remote control buttons to control a tuner, amplifier, or audio receiver. When the remote control is set up, press the AUX mode button to set the remote to AUX mode.
  • Page 73 Chapter 9 Operating Other Devices To Use a Tuner or Amplifier’s Volume Control Note: You must first program the tuner or amplifier into the AUX mode of the remote control to use these steps. Press Press the plus POUND Press and hold the side of VOLUME Test to make AUX Mode button for...
  • Page 74 Operating Other Devices Programming to Control a Second Dish Antenna If you have a second DISH antenna installed, you can use this remote in AUX mode to operate your other receiver in addition to operating the first receiver. When you program the remote to operate the other receiver, the remote sends out IR signals to the receiver so the line of sight to the second dish antenna must be unobstructed.

  • Page 75: The Recover Button

    Chapter 9 The Recover Button ECOVER UTTON Use RECOVER if you accidentally change the TV channel or video input and have a snowy, blue, or black screen on your TV. When you press RECOVER as described below, the remote control sends commands to your TV to change channels or video inputs to get back to watching satellite programming.

  • Page 76: Ower O N And Off

    Using an ON-only or OFF-only command is more effective than a toggle ON/OFF command when trying to make sure the dish antenna is reliably in one state or the other. To send a discrete power ON or OFF command, use the...
  • Page 77 Chapter 9 Notes...

  • Page 78: Hard Drive

    Customizing Your Receiver Personalizing Your Satellite Receiver What you’ll find in this chapter: • SING AN XTERNAL RIVE • USTOMIZING THE UIDE AND HANNEL ISTS • HANGING ANGUAGES • SING LOSED APTIONING • ETTING UDIO UTPUT • ESETTING TO ACTORY EFAULTS •...
  • Page 79 Connecting an external hard drive to your receiver allows you to record and archive programs. Warning The attached USB storage device needs to be reformatted to support DISH Network DVR functionality. All existing data on the device will be erased. Do you want to reformat the device?
  • Page 80 You can take your recorded content on the go with a portable media player from ARCHOS. Visit www.archos.com for compatible models and a free DISH plug-in. A one- hour standard-definition program will transfer in only about five minutes! Copy protection...
  • Page 81 Chapter 10 Customizing the Guide and Channel Lists USTOMIZING THE UIDE AND HANNEL ISTS You can set up the on-screen Program Guide to list channels in descending order, with the highest channel number at the bottom of the screen, or in ascending order, with the highest channel number at the top of the screen.
  • Page 82 Connections and Setup Customizing the Guide and Channel Lists • Large. Choose this option if you would like to see video in the upper right corner and four rows of channels per page. Select Done. Channel Display Preferences The Chan Preference option on the Guide Format menu allows you to customize how your HD and SD channels display in the Program Guide.

  • Page 83: C Hanging L Anguages

    Alternate Audio Select Done Press MENU and select Select preferred Preferences, then language Alternate Audio Press MENU on your DISH remote control, select Preferences, and then select Alternate Audio. Select the preferred language. Select Done. SING LOSED APTIONING The receiver has many options for Closed Captioning (CC), which allow you to change the feature to suit your needs.

  • Page 84: Setting Up Audio Output

    Connections and Setup Setting Up Audio Output To enable or disable closed captions and adjust how they are displayed, use the following steps: Caption On/Off Preferences Turn Captions Closed Caption Press MENU and select (or Off) Select from Preferences, then the list of Closed Captions options...
  • Page 85 Chapter 10 Setting Up Audio Output Note: Not all programs contain a Dolby Digital sound track. Decoder Done System Setup Select Done Connect receiver to an external decoder Audio Output Select from Press MENU and the options select System Setup, then Audio Output Connect an external Dolby Digital decoder to the receiver’s back panel Digital Audio Out- put using an HDMI cable (available at consumer electronics stores).

  • Page 86: R Esetting To F Actory D Efaults

    Connections and Setup Resetting to Factory Defaults If Volume Leveling is desired, select Enable to turn on Volume Leveling. Volume leveling keeps the volume levels consistent between programs and commercials, preventing drastic volume changes while watching television. Note: When volume leveling is enabled, only the digitial PCM and RCA analog line outputs are affected.

  • Page 87: Updates

    Inactivity Standby feature turns off the receiver so that you’ll always have the latest Program Guide and DISH On Demand programs. Enabling this feature is recommended, as it also helps improve the reliability of your receiver. To change the...
  • Page 88 Connections and Setup Tips Select Preferences, and then Updates. Highlight the number of hours of inactivity before the receiver waits before turning off. Select Done. Note: Select Defaults to reset the changes you’ve made to this feature. • To take full advantage of Dolby Digital 5.1 surround sound, you need an HDMI cable connection to a stereo system that supports this feature.
  • Page 89 Chapter 10 Notes...

  • Page 90: Connections

    Connections Connecting Your Satellite Receiver What you’ll find in this chapter: • ONNECTING TO THE • DISH A ONNECTING TO YOUR NTENNA • DISH T ONNECTING TO A AILGATER • ONNECTING AN NTENNA • CANNING FOR HANNELS • SING ROUBLESHOOTING...

  • Page 91: C Onnecting To The Tv

    Chapter 11 Connecting to the TV ONNECTING TO THE High-Definition Connection: HDMI Cable The HDMI (High-Definition Multimedia Interface) connection provides high-quality audio and video to your HDTV or HD Monitor using one cable. If your HDTV or monitor has an HDMI connection available, this is the recommended connection.
  • Page 92 Repeat steps 4 and 5 until the TV displays video from the receiver. Setting Up to Display in HD Once the receiver has been activated with qualifying DISH HD programming, you will be able to receive HD programs. Use the following steps to select the HDTV display format that best matches your TV or monitor.
  • Page 93 Chapter 11 Connecting to the TV Standard-Definition Connections Connect receiver and TV with Turn SDTV RCA Composite and receiver on Confirm sound cables and confirm picture and volume Connect the receiver to the TV using the following connection. Note: Connecting your TV directly to the audio/video outputs of your receiver will assure a more vivid picture and enhance your viewing enjoyment.

  • Page 94: Onnecting To Your Dish Antenna

    Connect one RG-6 coaxial cable from the LNBF to a DISH Pro Plus (DPP) Separator or a DISH Pro Plus Triplexer. Connect the DPP Separator or DPP Triplexer to the S ATELLITE port on the receiver’s back panel.

  • Page 95: Onnecting To Adish Tailgater

    Installation Wizard as detailed in Connecting to Your DISH Antenna on page 83. If you are unable to proceed through Step 2 of 5 in the Installation Wizard, relocate your Tailgater antenna to a location where there are no obstructions of the southern sky.
  • Page 96 ViP 211z receiver. Press the * (STAR) key on the DISH remote control. Use the Point Dish screen to assist with pointing your manual mobile satellite antenna. [Do I need to let the user know how to get here?] After your manual mobile satellite antenna is pointed correctly, select Check Switch.

  • Page 97: Onnecting An Ver The Ir

    Chapter 11 Connecting an Over-the-Air Antenna ONNECTING AN NTENNA If you want to receive digital channels from an over-the-air antenna in addition to your dish antenna programming, connect the over-the-air tuner/antenna to your receiver. • The USB OTA connects to your receiver's USB 2.0 port and can be used to TUNER receive and view programming on the TV from an over-the-air antenna.
  • Page 98 Connections and Setup Scanning for Over-the-Air Channels On the remote control, press MENU, select System Setup, and then Local Channels. If this is the first time you have opened the Local Channels screen, it will have no channels listed. Scan for channels by selecting Scan Locals. The scan will take a few minutes to complete.
  • Page 99 TV for many years. New digital over-the-air TV signals are broadcast and received in the same way. Digital over-the-air TV broadcasting uses advanced technology like that of the DISH to deliver superb picture quality and CD quality sound. However, digital over-the-air signal reception (like analog over-the-air signal reception) depends on several things.
  • Page 100 If you have questions about over-the-air channels, contact the broadcasters, not DISH. DISH does not broadcast over-the-air signals and so cannot do anything to change over- the-air signal quality. However, the receiver's digital channel setup menus provide a signal strength bar that can help you in aiming the over-the-air TV antenna for the strongest possible signal.

  • Page 101: Sing Roubleshooting Ools

    Chapter 11 Using Troubleshooting Tools SING ROUBLESHOOTING OOLS Your receiver has troubleshooting tools that you can use to solve many common problems. Resetting Your Receiver Acquiring satellite signal Press front panel message displays. May POWER button Returns to Programming download Program Guide. and hold until front panel light blinks and release...

  • Page 102: Point Dish And Check Switch

    The Point Dish and Check Switch screens are helpful to the Customer Service Representatives. You may be asked to display these screens when you call DISH. Even though there are items that can be changed, only change them when specifically directed by a Customer Service Representative.
  • Page 103 Chapter 11 Notes...

  • Page 104: Roubleshooting Tables Emote Control Device Codes

    Reference Troubleshooting and Remote Codes What you’ll find in this chapter: • ROUBLESHOOTING ABLES • EMOTE ONTROL EVICE ODES...
  • Page 105 TV screen, it’s time to change the batteries. Make sure your receiver is connected to broadband Internet. Check for anything that might be blocking the dish antenna’s view of the sky, such as tree branches or snow. For more information, call the Customer Service Center at 1-800-333-DISH (3474), or visit the mydish.com/support website.

  • Page 106: Troubleshooting Tables

    Heavy rain, snow, or cloud cover • Make sure that the satellite dish has a clear line of sight to may be interfering with the satellite. Check whether branches or leaves have transmission of the satellite signal, grown into the line of sight.
  • Page 107 (for outdoor cables). programming yet. The satellite • Make sure that the satellite dish has a clear line of sight to dish may have moved so that it is the satellite. Check whether branches or leaves have no longer picking up the satellite grown into the line of sight.

  • Page 108: Changing Channels

    You may have just plugged in the receiver and it is acquiring the • Make sure that the satellite dish has a clear line of sight to satellite signal or the receiver may the satellite. Check whether branches or leaves have have temporarily lost the signal.
  • Page 109 Reference Troubleshooting Tables Remote Control What Is Happening Possible Reason What to Do • Install four new AAA batteries in the remote control. • If the remote control has fresh batteries, check whether they are The remote control may be placed according to the label diagram.
  • Page 110 Programming option from the side menu bar, or call the Customer channels have a red background. must subscribe to a channel Service Center at 1-800-333-DISH before you can view it. (3474). • Reset the receiver. The Program Guide and Browse...
  • Page 111 Troubleshooting Tables What Is Happening Possible Reason What to Do • Make sure that the satellite dish has a clear line of sight to the satellite. • Check whether branches or leaves have grown into the line of sight. • Make sure that the satellite dish is aimed at the satellite.
  • Page 112 Reference Troubleshooting Tables Favorites Lists What Is Happening Possible Reason What to Do You press the remote GUIDE button If you have not added channels while the Program Guide is to any custom Favorites List, you You must add channels to a custom displayed.
  • Page 113 Reference Troubleshooting Tables What Is Happening Possible Reason What to Do Remember that a Once event timer operates just one time. A Mon.-Fri. event timer operates Monday through Friday on the same channel at the same time. A Daily event timer does the same, You set up an event timer for a Monday through Sunday.
  • Page 114 Visit the mydish.com website or call the Customer Service Center at 1-800-333- You forgot the password, so that you DISH (3474). You must be able to verify are unable to unlock the receiver. your account informationto unlock your receiver.
  • Page 115 Reference Troubleshooting Tables You ordered a Pay-Per-View You cannot cancel an order for a Pay- You find that you are not able to program, and then decided not Per-View program, whether it was just cancel a Pay-Per-View program. to watch it. ordered or ordered earlier.
  • Page 116 TV, VCR, Blu-ray Disc™ or DVD player, or audio equipment. Every attempt has been made to include all codes. If your device brand is not listed or if the codes listed do not work, then the DISH remote...
  • Page 117 Reference Remote Control Device Codes...

  • Page 118: Imited Warranty

    • IMITED ARRANTY • ESIDENTIAL USTOMER GREEMENT • FCC C OMPLIANCE...

  • Page 119: L Imited W Arranty

    THE RECEIVER HAS BEEN OPENED BY AN UNAUTHORIZED PERSON. If You Need Assistance Call the Customer Service Center at 1-800-333-DISH (3474). Have the date of purchase and either your customer account number, the receiver conditional access number, or the receiver model number ready. Display the Important System...

  • Page 120: R Esidential C Ustomer A Greement

    To view this Residential Customer Agreement in Spanish, please visit dish.com or call us at 800-333-DISH (3474) and we will send you a copy. Para ver este acuerdo en español por favor visite dish.com o llame all 1- 800-333-DISH (3474) y le enviaremos una copia.

  • Page 121: Residential Customer Agreement

    Agreement. If your Services are disconnected for non- payment or any other reason, DISH Network may require that you pay, and you agree to pay, before we reconnect your Services, all past due charges, a deposit equal to a minimum of one month of service charges, and all outstanding balances accrued through the date of such disconnection.
  • Page 122 Not all receivers with a Smart Card slot require a Smart Card for proper authorization. Smart Cards remain the property of DISH Network at all times and must be returned to us upon our request. Smart Cards are not transferable.
  • Page 123 DISH Network receiver(s), or any part thereof. Such software is licensed, not sold, to you for use only under the terms and conditions of this license, and DISH Network, its licensors and its suppliers reserve all rights not expressly granted to you.
  • Page 124 Bureau of Investigation. The Equipment may incorporate copyright protection technology that is protected by U.S. patents and/or other intellectual property rights. Use of such copyright protection technology must be authorized by DISH Network or its suppliers or licensors, and is intended for home and other limited pay-per-view uses only, unless otherwise authorized by DISH Network or its suppliers or licensors.
  • Page 125 DISH Network with your social security number. Under the Fair Credit Reporting Act, you have the right to notify DISH Network if you believe we have reported inaccurate information about your account to any credit reporting agency.
  • Page 126 In addition to any amounts due for your Services and any other amounts due under this Agreement or any applicable Package Plan Agreement, you agree to pay the fees listed in the table below (“Fees”) if and when applicable. DISH may change these Fees, increase or decrease these Fees, or impose additional Fees at any time upon notice to you.
  • Page 127 (unless you are receiving Services pursuant to a Pre-Pay Promotion). Returned Payment Fee $10.00 You make an EFT or check payment to DISH Network and it is subsequently returned. Shipping and Handling $15.00 DISH Network delivers hardware to you via regular delivery.

  • Page 128: Ntenna

    Appendix FCC Compliance FCC C OMPLIANCE The following text is extracted from Federal Communications Commission (FCC) regulations, as of the publication date of this Guide. Contact the FCC (see following) or your library for the complete text of the regulations. Compliance Information Statement This device complies with Part 15 of the FCC Rules.
  • Page 129 Appendix FCC Compliance...
  • Page 130 Attention Message 99 Violence (TV-Y7-FV) TV Rating 36 Search 23 Audio/Video Output 85 Discrete Power On and Off 68 Audio Ouput 76 DISH Antenna 86 DISH Tailgater Inactivity Standby 79 Connecting 87 Installation Dolby Surround Sound Settings 76 Back Panel 14...

  • Page 131: Index

    Missed Recordings 47 PG MPAA Rating 35 Amplifier/Tuner 64 Missing Channels 27 PG-13 MPAA Rating 36 AUX Mode 54 MobileDISH™ Point Dish 96 Batteries 10 Automatic 87 Portable Media Players, ARCHOS 71 Buttons, DVD/VCR Control 13 Manual 88 Preferences Buttons, Receiver Control 11...
  • Page 132 Standard-Definition Connection 85 Surround Sound Settings 76 Troubleshooting Tools Switch between TV and Check Switch 96 Tuner/Amplifier 64 Diagnostics 95 Point Dish 96 Resetting Receiver 95 Tuner/Amplifier Codes 110 Tailgater 87 Tuner/Amplifier Volume Control 65 Text Fields 16 TV Input/Channel Settings...
  • Page 133 Index...

  • Page 134: Receiver Information

    Receiver Information Write the following information in the spaces provided below. You may need to provide this information if you call the Service Center. To get the Conditional Access Numbers, display the System Info screen (see Ordering Your Program Packages). Purchase Location Name: Purchase Location Telephone Number: Receiver Serial Number:...

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