Dish Network 500 Instructions Manual page 120

Chapter 5
Reference
P
ICTURE
What's
Happening
The receiver's • Maybe the TV set isn't working right.
front panel
• If the TV and the receiver are working
POWER light
right, maybe there's interference with
is on, but the TV
the satellite signal.
image:
• Maybe you wired the TV to the wrong
• is black
port.
(no picture),
• is frozen,
• has break-ups,
• has "snow," or
• shows small
squares of
many colors.
The receiver's • Maybe the TV set isn't working right.
front panel Power
• If you connect the receiver to the TV
light is on, and
with only the TV Antenna/Cable In
there's a picture
and TV Set Out ports, maybe there's
on the TV screen,
a strong local broadcast on the same
but the picture:
channel, or on a channel next to the
• has sparkles or one where you tuned the TV.
is grainy,
• Maybe there's interference from other
• has a nearby devices (like cell phones,
herringbone computers, microwave ovens, radios,
pattern,
stereos, or TVs).
• lacks color or
vertical hold,
or wobbles, or
• looks "washed
out" or fuzzy.
A "black box" fills Maybe you turned on the Closed
almost all of the Captioned feature on the TV,
TV screen. and put that feature into Text mode.
The TV screen Maybe you connected the receiver to an
is all blue. input on the TV that's wrong for the
signal output from the receiver.
Page 116
What's Wrong What You Can Do
• Make sure you plug the TV into an outlet. Make sure the outlet
has power.
• Make sure you turn on the TV.
• If you connect the receiver to the TV with only the RF or VHF
connections, make sure you tune the TV channel 3 or 4 (whichever
works best in your area) and set the receiver's back panel channel 3/4
switch to the same channel as the TV.
• Make sure you adjust the TV brightness and contrast.
• Make sure you connect the TV to the receiver the right way.
• Make sure you turn off the TV's text mode and closed captioned
features. Set the TV to S-Video or Video input.
• Make sure you install the system the right way. Make sure all the cables
are in place, and their connections are tight.
• Make sure the satellite dish has a clear line of sight to the satellite.
• Check whether branches or leaves have grown into the line of sight.
• Make sure you aim the satellite dish at the satellite.
• Check the strength of the signal with the Point Dish and Signal
Strength menu.
• Check the local weather. Heavy rain, snow, or cloud cover can interfere
with the satellite signal. Brush snow, leaves, etc. off the satellite dish.
• Make sure you adjust the TV brightness and contrast, and the TV is
working right.
• Make sure you connect the TV to the receiver the right way.
• Check whether nearby devices are sources of interference.
• Make sure all the cables are in place, and their connections are tight.
• Check the dish-to-receiver cable run length; if it's over 100 feet,
please call the Customer Service Center for help.
Use the TV remote control and/or menus the TV displays (not the receiver
remote control or menus the receiver displays) to turn off the closed
captioned feature.
Check your TV user's manual for the right TV input to use
for the signal from the receiver.