Dish Network 500 Instructions Manual page 118

Chapter 5
Reference
The receiver gives you three chances
to enter the right password. If you can't,
074
the receiver "times out" and won't allow
you to try again for several minutes.
• Maybe you haven't connected the
receiver to a phone line.
• Maybe the phone line doesn't work.
078, 079,
080
• Maybe the receiver is connected to a
DSL (Digital Subscriber Line) phone
line.
You have a DSL (Digital Subscriber
083
Line) telephone line which is interfering
with the modem.
Maybe you reset the receiver to the
"factory defaults," which means the
093, 094
settings it had when we shipped it
from the factory.
You set up the receiver to get an upgrade
303
of the latest software via the satellite
signal.
The receiver/s hard disk drive has failed.
336
This message is displayed when trying to
access DISH Home from the Main Menu
343
when there is no signal from 110.
Troubleshoot for signal loss on 110.
Your satellite receiver has exceeded the
recommended operating temperature.
Placing items on top of the receiver or
housing your receiver in an enclosed
355
cabinet with limited airflow may cause
this problem. Continued operation at this
temperature will damage the receiver.
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Wait a few minutes and then try again to enter the password.
Note: The "time out" feature keeps someone from trying password
after password until he or she happens to guess the right one and gets
into the receiver.
• Connect the receiver to a phone line.
• Make sure the receiver's phone line works right.
Note: To order pay per view programs, you must keep the receiver
connected to a phone line at all times. If your setup includes more than one
receiver, do this for each receiver. The receiver uses the phone line to make
toll-free calls, usually in the middle of the night, to send info to the
Customer Service Center.
Install a DSL filter between the receiver and the telephone wall jack.
Install a DSL filter between the receiver and the telephone wall jack.
If you want to reset the receiver to its factory default settings, select the Yes
option. If you don't, select the No option.
It's very important for the receiver to get the latest software, so let it.
While it does, it's green front panel light will blink. Don't disturb or unplug
the receiver while it gets the upgrade.
Select OK. The receiver will re-initialize (reformat) the disk. You will lose
all your recorded events, but you will then be able to use all the PVR and
recording features again.
A DISH 500 upgrade is required for access to features, call 1-800-333-
DISH.
This error message is for receivers with hard drives only. If the receiver has
good airflow, it will need to be replaced. If the receiver is in an enclosure, it
will need to be moved so it can receive adequate airflow to cool it.
1. Verify the receiver is in an open area to receive good airflow for cooling.
2. If the receiver is in an enclosed space, the receiver must be moved to
prevent damage from overheating.
3. If the receiver is in an open space, the receiver should be replaced.