Forwarding Calls To Another Number - Cisco 7906G User Giude

If you want to...
Send an active, ringing, or on-hold call
to a voice message system
Tips
• If your phone displays a menu that disappears before you make your selection, you can press
iDivert again to re-display the menu. You can also ask your system administrator to configure a
longer timeout value.
• When you switch an in-progress call from your mobile phone to Cisco Unified devices that share
the same line (Session Handoff), the iDivert feature is disabled on the Cisco Unified devices. The
iDivert feature returns when the call ends.

Forwarding Calls to Another Number

You can use the call forwarding features to redirect incoming calls from your phone to another
number.
Your system administrator might allow you to choose from two types of call forwarding features:
• Unconditional call forwarding (Call Forward All)—Applies to all calls that you receive.
• Conditional call forwarding (Call Forward No Answer, Call Forward Busy, Call Forward No
Coverage)—Applies to certain calls that you receive, according to conditions.
You can access Call Forward All on your phone or from your Cisco Unified CM User Options web
pages; conditional call forwarding features are accessible only from your User Options web pages.
Your system administrator determines which call forwarding features are available to you.
If you want to...
Set up Call Forward All on
your line
Cancel Call Forward All on
your line
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
Then...
Press iDivert. One of two things occurs:
• The call is transferred to your voice message system.
• Your phone screen displays a menu that allows you to
choose between your voice message system or the voice
message system of the original called party. Choose an
option to redirect the call.
Then...
Press CFwdALL and enter a target phone number.
Press CFwdALL.
Basic Call Handling
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