Basic Call Handling
You can perform basic call-handling tasks using a range of features and services. Feature availability
can vary; see your system administrator for more information.
Placing a Call—Basic Options
Here are some easy ways to place a call on your Cisco Unified IP Phone.
If you want to...
Place a call
Dial on-hook (with dial
tone)
Redial a number
Place a call when
another call is active
Dial from a call log
Tips
• You can dial on-hook without a dial tone (pre-dial). To pre-dial, enter a number, then go off-hook
by lifting the handset and press Dial.
• When you pre-dial, your phone tries to anticipate the number you are dialing by displaying
matching numbers (if available) from your Placed Calls log. This is called Auto Dial. To call a
number displayed with Auto Dial, scroll to it, press Dial, and go off-hook.
• If you make a mistake while dialing, press << to erase digits.
• If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system
administrator for more information.
• Your phone might be set up for international call logging, which is indicated by a "+" symbol on
the call logs, redial, or call directory entries. See your system administrator for more information.
Cisco Unified IP Phone Guide for Cisco Unified Communications Manager 8.5(1) (SCCP and SIP)
Then...
Pick up the handset and dial the number.
Press New Call and dial the number.
Press Redial.
1. Press
.
2. Press New Call.
3. Enter a number.
1. Press
and select Directories > Missed
Calls, Received Calls, or Placed Calls.
2. Scroll to the number and press Dial.
Basic Call Handling
For more information,
see...
An Overview of Your
Phone, page
9.
—
—
Using Hold and
Resume, page
19.
Using Call Logs,
page
51.
15