Answering Calls - Vertical Wave Phone User Manual

Basic Phone Handling

Answering Calls

Aside from using the handset or speakerphone (when available), the operation of the Wave
phones is quite basic. The main functions you'll probably be using are:
•
•
Using the Hold Feature
You can place calls on hold and place a new call, switch between calls on hold, and end a call
without losing other calls on hold.
To Place Your Current Call on Hold and Place a New Call
1.
2.
Using the Call Waiting, Call Park, Pickup, and Transferring Features
These features are used slightly differently on each phone type (SIP, Digital, and Analog). You
can find these Wave phone features in Chapter 3 listed alphabetically and each feature shows
each phone type.
While on a Call
1.
2.
3.
Release 1.5 SP2
Using the Hold feature
Using the Call Waiting, Call Park, Pickup, and Transferring features
Press Hold to place the current call on hold.
You will hear a dial tone.*
Note: If the phone you are using does not have a Hold button, you can use Flash and #
instead. review. Chapters 5 though 7 for more information about the buttons and keys
available on your phone model.
Dial your call.
* If you are using a digital phone, you will not hear a dial tone after pressing Hold. On
digital phones, you do not need a dial tone to be able to dial a number.
Press TRNS/CONF or TRANS.
If your phone does not have a programmed TRNS/CONF or TRANS button,
press Flash and 1.
Dial the extension, or press DSS.
Hang up to complete the operation.
Wave Phone User Guide
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2 6
Basic Operation
June 2009