Managing Your Voicemail Account; Record Your Voice Title Name - Vertical Wave Phone User Manual

Managing Your Voicemail Account

Managing Your Voicemail Account
You will only have to access these account management features from time to time. These
features include:
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Record Your Voice Title Name

Record or change your name as it will be heard by callers when they dial your extension. If you
do not record your own voice title, the system may play a default recording (contact your
System Administrator for more information about any default recordings).
1.
At the prompt:
2.
3.
4.
At the tone:
5.
6.
Release 1.5 SP2
Recording Your Voice Title (Name) - This is the recording the callers hear after they
dial your extension.
Example: The Automated Attendant might state "You will be connected to...", then your Voice
Title recording will be played: "John Smith".
Recording and Managing Greetings -
reach your voicemail. You can record and store multiple greetings for use in different situations.
Example: When a caller reaches your voicemail, your greeting might state: "You have reached
the voicemail of John Smith. I am away from my desk at the moment, so please leave a
your name, message, and number at the sound of the tone." or "You have reached the
voicemail of John Smith. I am out of the office until June 18th. If you need immediate
assistance, please contact Jane Doe at extension 1234."
Set Up Voicemail Notification -
you if a voicemail has been received in your mailbox. This can be either an internal (extension) or an
external number (such as your home phone).
Log into your account.
Press 6 to access Account Preferences.
Press 2 access the Name Title menu.
Press 1 to access the recording option.
Record your name, then press # to save it.
Press 1 to re-record your name, then press #.
OR
Press 2 to revert to the existing title setting.
AND/OR
Press * to return to the previous menu, or hang up to end the session.
These are the messages that callers hear when they
You can designate a number at which the system will contact
Wave Phone User Guide
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4 12
Using Voicemail
June 2009