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Printer settings are lost when printer is turned off or rebooted
Be sure to save your printer settings to a User number. (See "Saving User Settings" in
Chapter 2.) When you are ready to print, select the User number that you saved.
What if I need a firmware upgrade?
You can download firmware upgrades from ENCAD's Internet web page
(www.encad.com).
Firmware Download Procedure (Upgrade/Printer Refresh)
You can use the ENCAD File Print Utility (EFPU) to download new firmware to
your printer. The EFPU can be found on the System CD.
For Windows:
1. Using the EFPU, send the XXXX.ROM file to the printer. Approximately 20 - 40
seconds later, the error and power LEDs will alternately flash, indicating the down-
load was successful. After a one second delay, the printer will automatically reboot.
The printer should come up normally. Verify the new firmware revision by sequenc-
ing through Utility Menu/Service Menu/About.
2.
If the error and power LEDs do not flash, reboot printer and reseat parallel port
connection. Resend the .ROM file to the printer.
Print Quality
Many of the print quality concerns can be resolved by priming, cleaning, and calibrating
the cartridges. When this is the case, "clean, calibrate, or replace" is indicated with other
solutions. Refer to the following chapters for details:
Clean - see Maintenance Guide
Calibrate - see Chapter 1
Replace - see Installation Sheet.
No print appears
Check that tape has been removed from the printhead of the cartridge.
White lines or large gaps on print or portions of characters missing
Clean, calibrate, or replace cartridges.
Make sure the media feeds freely.
ENCAD
T-200
Reference Guide
®
TM
Troubleshooting E-6
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