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7. Print directly to the printer from several software applications.
8. If you are networked, login and try printing from several software applica-
tions.
9. If steps 7 or 8 fail, repeat them using another computer or remove from the
network and test standalone.
If one application fails, but others print successfully, that can indicate a problem with a
specific software package. Call technical support of the failed product. If all the applica-
tions fail, determine what they have in common; for example, a RIP box or Windows
driver. Call technical support of the particular vendor.
Printer Health
Printer will not turn on
Make sure the power cord is securely attached to the printer and plugged into an operat-
ing outlet.
Make sure the power switch is turned on.
Printer intermittently reboots
Clean and reseat memory DIMMs.
Replace memory DIMMs. (See Appendix A.)
Check that power is coming to the printer.
Display does not come on
Check that the power cord is plugged in and the printer switch is turned on.
Printing doesn't start immediately when a file is sent
If you are using a Windows application, be sure the Print Manager is OFF. Turn off the
Print Manager with the ENCAD Windows driver.
File will not print
If you are using a parallel cable, be sure it meets the specifications of IEEE 1284.
Check your electrical connections.
ENCAD
T-200
Reference Guide
®
TM
Troubleshooting E-2
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