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If you get a "not available" message, check the following:
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3. Check the LP print service.
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On both the print server and print client, make sure the LP print service is
running.
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On both the print server and client, make sure the printer is accepting re-
quests.
•
On both the print server and print client, make sure the printer is enabled to
print requests.
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On the print server, make sure the printer is connected to the correct serial
port.
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On both the print server and print client, make sure the printer is configured
properly.
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On the print server, make sure the printer is not waiting because of a fault.
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Make sure the printer is not set up as a login terminal.
Application Software
Isolating a problem to your software
Sometimes printing problems are application software-specific.
Try printing the test print available from the Service menu. If it prints correctly, the
printer's health is probably good.
Try printing a simple file from your application or from another application. If this prints
correctly, the problem may be with your software.
How is NIS or NIS+ set up at the site?
Do you need to take additional steps to allow the print servers and print
clients to communicate with each other?
If your site is not running NIS or NIS+, have you entered the IP address
for the print server in each client's /etc/hosts file and entered all print
client IP addresses in the /etc/hosts file of the print server?
Check that the port monitor is configured correctly on the print server.
Check that the network listen services are registered with the port
monitor on the print server.
ENCAD
T-200
Reference Guide
®
TM
Troubleshooting E-12
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