Table of Contents
Advertisement
2
Trademarks
Notice
Contacting Support
Limited Warranty
AJA®, KONA®, Ki Pro®, KUMO® and XENA® are registered trademarks of AJA Video, Inc.
Ki Pro Mini™, Io Express™, Io HD
AirPort, Apple, the Apple logo, AppleShare, AppleTalk, FireWire, iPod, iPod Touch, Mac, and
Macintosh are registered trademarks of Apple Computer, Inc. Final Cut Pro, QuickTime and
the QuickTime Logo are trademarks of Apple Computer, Inc. Avid, Avid Media Composer
and Avid DNxHD are trademarks of Avid Technology, Inc. All other trademarks are the
property of their respective holders.
Copyright © 2012 AJA Video, Inc. All rights reserved. All information in this manual is subject
to change without notice. No part of the document may be reproduced or transmitted in
any form, or by any means, electronic or mechanical, including photocopying or recording,
without the express written permission of AJA Inc.
To contact AJA Video for sales or support, use any of the following methods:
Telephone: 800.251.4224 or 530.274.2048
Fax: 530.274.9442
Web: http://www.aja.com
Support Email: support@aja.com
Sales Email: sales@aja.com
AJA Video warrants that the product, not including hard-disk based Storage Modules
(HDD), will be free from defects in materials and workmanship for a period of three years
from the date of purchase. AJA Video warrants that the hard-disk based Storage Modules
(HDD), will be free from defects in materials and workmanship for a period of one year from
the date of purchase. If a product proves to be defective during this warranty period, AJA
Video, at its option, will either repair the defective product without charge for parts and
labor, or will provide a replacement in exchange for the defective product..
To obtain service under this warranty, the Customer must notify AJA Video of the defect
before expiration of the warranty period and make suitable arrangements for the
performance of service by contacting AJA Video support through the channels set forth on
the support contacts web page at http://www.aja.com/support/index.php. Except as
stated, the Customer shall bear all shipping, packing, insurance and other costs, excluding
parts and labor, to effectuate repair. Customer shall pack and ship the defective product to
a service center designated by AJA Video, with shipping charges prepaid. AJA Video shall
pay to return the product to Customer but only if to a location within the country in which
the AJA Video service center is located.
This warranty shall not apply to any defect, failure or damage caused by negligent,
inadequate or improper use, handling or maintenance. Without limiting the foregoing, AJA
Video shall not be obligated to furnish service under this warranty or repair any damage or
malfunction a) resulting from attempts by personnel other than AJA Video representatives
to install, repair or service the product, b) resulting from improper use or connection to
incompatible equipment, c) caused by the use of non-AJA Video parts or supplies, d) if the
product has been modified or integrated with other products when the effect of such a
modification or integration increases the time or difficulty of servicing the product, or (e)
resulting from being dropped or otherwise subjected to undue force, exposure to moisture
or other corrosive or conductive substances, exposure to strong magnetic fields, use with
improperly regulated power supplies, exposure to electric shock, use in temperatures
outside the specified operating range, or otherwise failing to treat the product in
accordance with the standard of care appropriate to sensitive and delicate electronic
equipment.
EXCEPT AS STATED ABOVE, AJA VIDEO AND ITS VENDORS DISCLAIM IN THEIR ENTIRETY ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ALL
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AJA VIDEO'S
RESPONSIBILITY TO REPAIR OR REPLACE TIMELY REPORTED DEFECTIVE PRODUCTS IS THE
WHOLE AND EXCLUSIVE REMEDY CUSTOMER IS PROVIDED.
™
™
,Io
and "Work. Flow. " are trademarks of AJA Video, Inc.
Advertisement
Table of Contents
