Debit Sale Void - Ingenico I7910 User Manual

I7910 Payment – User Manual

Debit Sale Void

1.
SALE
PRE-AUTH
PRE-AUTH COMP
MANAGER
2.
PASSWORD
3.
********
SALE VOID
4.
DEBIT CREDIT
SALE VOID
5.
ORIGINAL TRAN #
4567
VERIFY VOID#
6.
ENTER TO CONFIRM
$10.00
1234567890123456
PRESS ENTER AND
7.
PASS TERMINAL
TO CUSTOMER
SALE VD/AN ACHAT
8.
SWIPE CARD
GLISSER LA CARTE
SALE VOID
9.
$10.00 OK?
SALE VOID
10. The customer selects [CHQ] to pay from their chequing account or [SAV/EP] to pay
SELECT ACCOUNT
CHQ SAV
SALE VOID
11. The customer enters their PIN. Asterisks are echoed.
ENTER PIN & OK
12. The terminal communicates with the host and displays SENDING, RECEIVING and
****
TRANS APPROVED
13. The customer approved message is displayed.
THANK YOU
PRESS ENTER AND
14. The customer presses [OK] and passes the terminal back to you.
PASS TERMINAL
TO MERCHANT
TRANS APPROVED
15. The terminal displays the response (see page 38) and prints the receipt (see below).
1234567
$10.00
70
Use [ ] to highlight SALE VOID and press [OK].
See also Refunds and Voids (page 35).
Enter the password (configurable; see page 25).
Enter the clerk ID – 123 in the example (configurable; see page 22).
This screen appears if both card types are configured (see page 23). Select [DEBIT].
Enter the transaction number printed on the receipt of the original transaction being
voided (4567 in the example).
Press [CORR] after verifying the original transaction data displayed:
Last four digits of the account number (0015 in the example);
th
Transaction date (18 of April in the example);
Transaction time (09:09 in the example);
Transaction amount ($10.00 in the example).
Press [SKIP] if this is not the desired transaction.
Press [OK] and pass the terminal to the customer.
The customer swipes the card (see page 37).
The customer presses [OK] to confirm the transaction amount.
from their savings account.
PROCESSING.
0120-07390-0101