Credit Refund Void - Ingenico I7910 User Manual

I7910 Payment – User Manual

Credit Refund Void

1.
SALE
PRE-AUTH
PRE-AUTH COMP
MANAGER
2.
PASSWORD
3.
********
REFUND VOID
4.
DEBIT CREDIT
REFUND VOID
5.
ORIGINAL TRAN #
4567
VERIFY VOID#
6.
ENTER TO CONFIRM
$10.00
1234567890123456
TRANS APPROVED
7.
1234567
$10.00
8.
PRINT
NEXT COPY – OK?
50
Use [ ] to highlight REFUND VOID, then press [OK].
See also Refunds and Voids (page 35).
Enter the password (configurable; see page 25).
Enter the clerk ID – 123 in the example (configurable; see page 22).
This screen appears if both card types are configured (see page 23). Select [CREDIT].
Enter the transaction number printed on the receipt of the original transaction being
voided (4567 in the example).
Press [OK] after verifying the original transaction data displayed:
Transaction amount ($10.00 in the example);
Card account number (1234567890123456 in the example).
Press [CANCEL] if this is not the desired transaction.
The terminal displays the response (see page 38) and prints the receipt (see below).
Press [OK] after detaching the receipt.
The terminal displays PRINTING while it prints the next copies.
Detach them and press [OK].
The terminal returns to the idle screen.
0120-07390-0101