Host Authorization, Approved And Declined Transactions; Training Before Going Live - Ingenico I7910 User Manual

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I7910 Payment – User Manual
After the terminal started to communicate with the host, the transaction can no longer be cancelled. In
such case, wait until the transaction is finished and perform a void if needed.

Host Authorization, Approved and Declined Transactions

After data entry is completed, transactions must go to the host for approval. The terminal displays the
SENDING
RECEIVING
messages
,
TRANS APPROVED
This message is displayed for approved transactions. Note that the approval code (1234567
1234567
in the example) and the amount ($10.00 in the example) are displayed.
$10.00
For pre-authorizations and pre-authorization completions, the reference number is displayed
on line 4 (not shown in the example).
TRANS DECLINED
This message is displayed for refused messages (INVALID CARD in the example).
INVALID CARD
TRANS DECLINED
If the declined message (REFER CUSTOMER TO CREDIT CARD ISSUER in the example) is
REFER CUSTOMER T
larger than the screen, the terminal displays an arrow on the side of the truncation.
CREDIT CARD ISSU
Press the screen-addressable key below the arrow to scroll the message.
>
TRANS DECLINED
The message is scrolled and the arrow switches to the side of the truncation.
EFER CUSTOMER TO
Press the screen-addressable key below the arrow to scroll the message.
EDIT CARD ISSUER
<
During a debit transaction, a customer message (INVALID PIN in the example) is
INVALID PIN
displayed before the message addressed to you.
While the approved or declined message is displayed, the terminal prints the receipt. After a
PRINT
receipt copy is printed and if there are more to print, the terminal pauses for you to detach
NEXT COPY – OK?
the receipt.
Press [OK] after detaching the receipt from the terminal or the terminal resumes printing
after the printing pause elapses. PRINTING is displayed while additional copies are printed.
The printing pause is configurable as well as the number of receipt copies printed and the
printing or not of declined credit transactions. See Printer and Receipt Configuration
(page 28).

Training Before Going Live

The terminal can be set to simulate certain functions and all financial transactions. This is called "training
mode" and is used when the staff needs to practice before performing actual transactions and functions.
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SALE
PRE-AUTH
PRE-AUTH COMP
2.
ADMIN - SELECT
REPORTS
OTHER
38
PROCESSING
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At the idle screen, press [ADMIN].
Select [OTHER].
while communicating with the host.
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0120-07390-0101

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