Debit Refund - Ingenico I7910 User Manual

I7910 Payment – User Manual

Debit Refund

1.
SALE
PRE-AUTH
PRE-AUTH COMP
MANAGER
2.
PASSWORD
3.
********
REFUND
4.
DEBIT CREDIT
REFUND
5.
AMOUNT
$10.00
PRESS ENTER AND
6.
PASS TERMINAL
TO CUSTOMER
REFUND/REMBOURS
7.
SWIPE CARD
GLISSER LA CARTE
REFUND
8.
$10.00 OK?
REFUND
9.
SELECT ACCOUNT
CHQ SAV
REFUND
10. The customer enters their PIN. Asterisks are echoed.
ENTER PIN & OK
11. The terminal communicates with the host and displays SENDING, RECEIVING and
****
TRANS APPROVED
12. The customer approved message is displayed.
THANK YOU
PRESS ENTER AND
13. The customer presses [OK] and passes the terminal back to you.
PASS TERMINAL
TO MERCHANT
TRANS APPROVED
14. The terminal displays the response (see page 38) and prints the receipt (see below).
1234567
$10.00
15. Press [OK] after detaching the receipt.
PRINT
NEXT COPY – OK?
68
Use [ ] to highlight REFUND and press [OK].
See also Refunds and Voids (page 35).
Enter the password (configurable; see page 25).
Enter the clerk ID – 123 in the example (configurable; see page 22).
This screen appears if both card types are configured (see page 23). Select [DEBIT].
Enter the transaction amount ($10.00 in the example).
Press [OK] and pass the terminal to the customer.
The customer swipes the card (see page 37).
The customer presses [OK] to confirm the transaction amount.
The customer selects [CHQ] to pay from their chequing account or [SAV/EP] to pay
from their savings account.
PROCESSING.
The terminal displays PRINTING while it prints the next copies.
Detach them and press [OK].
The terminal returns to the idle screen.
0120-07390-0101