Silencing The Alarm; Service And Support - Eaton Powerware 9155 User Manual

TROUBLESHOOTING
Alarm or Condition
The UPS does not start.
Power is not available at the
UPS output receptacles.
The UPS does not provide the
expected backup time. p p

Silencing the Alarm

Service and Support

80
EATON Powerware
Possible Cause
The main utility breaker is off.
If an optional isolation transformer is installed,
the input circuit breaker is off.
The remote emergency power-off (REPO) switch
is active or the REPO connector is missing.
The UPS is in Standby mode.
The batteries need charging or service.
Battery circuit breakers are in the OFF position.
Before silencing an alarm, check the alarm condition and perform the applicable action
to resolve the condition (see Table 19).
To silence the alarm for an existing fault, press any button on the front panel display.
If the alarm status changes, the alarm beeps again, overriding the previous alarm
silencing.
If you have any questions or problems with the UPS, call your Local Distributor or the
Help Desk at one of the following telephone numbers and ask for a UPS technical
representative.
United States:
Canada:
All other countries:
Please have the following information ready when you call for service:
S
Model number
S
Serial number
S
Firmware version number
S
Date of failure or problem
S
Symptoms of failure or problem
S
Customer return address and contact information
®
9155 UPS (8–15 kVA) User's Guide
Action
Verify that the main utility breaker is on.
Verify that the isolation transformer input circuit breaker is on.
Reset the REPO switch and restart the UPS. Verify that the REPO
connector is present.
Supply power to the connected equipment: Press any button on
the front panel display to activate the menu options. Press the
button on the front panel display and then press the
select the TURN UPS ON/OFF menu. Press the button to select
the TURN UPS ON option; press the
button for three seconds, until the UPS stops beeping.
Apply utility power for 48 hours to charge the batteries. If the
condition persists, contact your service representative.
Switch all battery circuit breakers to the ON position.
1-800-843-9433 1-919-870-3028
or
1-800-461-9166 ext 260
Call your local service representative
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164201553 Rev F www.powerware.com
button to
button. Press and hold the