Scanner Troubleshooting - NEC NEFAX655e Manual

Scanner Troubleshooting

Message
Place Original
Document Jam
Communication Error, Check
Setting/Scanning Table
Unable to scan image
Scanning error code:XXXXXX
File access error
PC Printing & Scanning
When your unit encounters trouble while scanning, an error message appears on
the LCD display. Consult the following table to correct the problem.
Cause
There are no documents in the
ADF, or the ADF is in use.
A document is jammed in the ADF. Remove the document. Place it
The interface cable is not
connected or the unit is OFF.
The unit is performing an operation
and is not in the image scanning
mode.
An error occurred during image
scanning.
Captured images cannot be stored. The destination disk is
Scanning (TWAIN Driver Option)
Solution
Place your document in the
ADF.
back in the ADF.
Connect the cable securely.
Make sure the power is on. You
may need to check and correct
the communication settings in
the Option menu.
Wait for the unit to finish the
operation.
Reset the computer and your
NEFAX655e unit.
considered short on available
space. Secure space enough to
store the images.
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