NEC NEFAX655e Manual page 165

Error Messages
The most commonly encountered messages are listed below. Review the cause or
symptom of each message and then take the necessary action. For any other messages,
follow the instructions that appear on the LCD.
Message
*NO M-BOX FUNCTION*
*CAUTION*
NO PAPER
*CAUTION*
NO TONER
*CAUTION*
MACHINE TROUBLE
*CAUTION*
MEMORY FULL
*CAUTION*
ORIGINAL DOC. JAM
*CAUTION*
PRINT COVER OPEN
*CAUTION*
RECORD PAPER JAM
*CAUTION
SCAN COVER OPEN
Troubleshooting
Cause/Symptom
• The fax unit on the receiving side is not
equipped with the mailbox function.
• The paper feeding tray or second paper
feeding tray has run out of paper.
• Toner Cartridge is not installed properly or
Cartridge is missing.
• (Machine trouble)
A fault has occurred in the machine.
• While the fax was receiving a document
during mailbox RX, memory RX, or
Substitute RX, the memory became full
and facsimile machine is unable to store
additional documents into memory.
• While your fax was scanning a document
for Memory TX, the Memory became full
and the fax was unable to send the entire
document using Memory TX.
• A document jam has occurred.
• The fax machine Cover is open or loose.
• A recording paper jam has occurred.
• The Scanner Cover (Control Panel) is open
or loose.
Action
• Cancel mailbox TX and retry transmission.
• Add Paper.
• Re-install Toner Cartridge properly or
install a new Toner Cartridge.
• Call your Service Representative.
• Press the Stop key and print any
documents stored in memory. When
memory is available, request the other
party to retry the transmission.
• To transmit the portion of the document
that has been scanned into memory, press
the Start key. To increase the memory
capacity of the fax machine, print out any
documents that were received into
memory or wait until other memory
transmission jobs are completed. Then
retry your Memory TX.
• To cancel what has been scanned into
memory, press the Yes key. To increase the
memory capacity of the fax machine, print
out any documents that were received into
memory or wait until any other memory
transmission jobs are completed. Then
retry your Memory TX.
• Clear the misfeed or jam by following the
procedures given in "Clearing Document
Jams."
• Lock the fax machine Cover in position.
• Clear the jam by following the procedure
given in "Clearing Paper Jams."
• Close the Scanner Cover.
Troubleshooting
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