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Troubleshooting

   Summary of Contents for NEC NEFAX655e

  • Page 1

    Safety Information...

  • Page 2

    For USA / Canada Users As an Energy Star Parntner, NEC has determined that this machine meets the Energy Star Guidelines for Energy Efficiency. What is an Energy Star Machine? Energy Star Machines have a feature that allows them to automatically turn off or “ go to sleep”...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS • Make sure that the electrical outlet that you use is located near the Facsimile. • Only connect the Facsimile to an earthed socket outlet. IMPORT SAFETY INSTRUCTIONS IMPORTANT MESURES DE When using your telephone equipment, basic é...

  • Page 4: Laser Safety

    LASER SAFETY This FAX contains a page printer which operates by means of a laser. There is no possibility of danger from the laser, provided the FAX is operated according to the instructions in this manual provided. Since radiation emitted by the laser is completely confined within protective housing, the laser beam cannot escape from the machine during any phase of user operation.

  • Page 5

    USER INSTRUCTIONS (For U.S.A.Users) FCC PART15-RADIO FREQUENCY DEVICES WARNING The following applies to the Facsimile Unit (NEFAX655e) only without the NEC Network option installed. FCC : Declaration of Conformity Product Type Facsimile Product Name NEFAX655e Option / Accessories 2nd Paper Cassette; PCL5e printer kit; 8MB memory for fax;16MB memory for printer.

  • Page 6

    Note: *A LAN adapter (NEC Network option) is to be used only in industrial areas. *This device must be used with shielded interface cables. The use of non- shielded cables is likely to result in interference with radio communications and is prohibited under FCC Rules.

  • Page 7

    FCC PART 68 - TELECOMUNICATION DEVICES This equipment complies with Part 68 of the FCC Rules. On the rear panel of this equipment is a label that contains, among other information, the FCC registration number and Ringer Equivlence Number (REN) for this equipment. If requested, provide this information to your telephone company.

  • Page 8

    B est conforme à la norme NMB-003 du Canada. INTERFERENCE-CAUSING EQUIPMENT STANDARD (ICES-003 ISSUE 3 ) WARNING The following applies to the Facsimile Unit (NEFAX655e) with the NEC Network optoin installed. This Class A digital apparatus complies with Canadian ICES-003. Cent apparel numérique de la classe A est conforme à...

  • Page 9

    connections of the power utility, telephone lines, and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas. CAUTION Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.

  • Page 10

    LABELS Safety Information...

  • Page 11: Table Of Contents

    Table of Contents Table of Contents Chapter 1 - Introduction Introduction to the NEFAX655e Units..................1-1 Important Safeguards........................1-2 Multi-Tasking ..........................1-4 Machine Components.........................1-5 Chapter 2 - Basic Operations Sending a Document........................2-1 Dialing Methods .........................2-5 Receiving a Document ......................2-62-6 Making Copies..........................2-10 Chapter 3 - Advanced Facsimile Using the Function Menu ......................3-1...

  • Page 12

    Table of Contents Chapter 4 - Facsimile Programming Accessing The User Program Area .................... 4-1 Initial User Data ......................... 4-5 Machine Operations ........................4-7 Document Scan Settings......................4-13 Dial Registration ........................4-18 TX Operation..........................4-27 RX Operation ........................... 4-31 Line 2 Setting ........................... 4-39 Reports .............................

  • Page 13: Chapter 1 - Introduction

    Chapter 1 Introduction...

  • Page 14: Introduction To The Nefax655e Units

    Introduction to the NEFAX655e Units Introduction to the NEFAX655e Units The NEFAX655e is a multi-function device that in addition to the Fax capability, allows you to Print, Scan and Copy. How to Use This Manual This manual explains the functions and operation of the NEFAX655e unit. It also gives some troubleshooting tips as well as general precautions to be observed during operations.

  • Page 15: Machine Components

    Machine Components Machine Components External Components: Front 1 Document Exit Tray 5 Paper Tray This tray catches the original document after You can load up to 250 sheets of Letter-size, it passes through the scanner. A4, or Legal-size paper into the standard Tray.

  • Page 16

    Machine Components 9 10 11 12 S T D F IN E E X -F IN E H A L F T O N E L IG H T N O R M D A R K S LE E P A U T O R X .

  • Page 17: Important Safeguards

    Important Safeguards Important Safeguards Always follow these important safeguards: Read all of these instructions before using your unit. Do not use this unit near water; for example, near a bath tub, sink or swim- ming pool. Avoid using the telephone during an electrical storm. There may be a remote risk of electric shock from lightning.

  • Page 18

    Important Safeguards Do not place the unit near a television or radio. If the unit is too close it may interfere with the reception. Place your unit on a firm, level surface. Do not place heavy objects on the ADF (Automatic Document Feeder) or the Exit Tray.

  • Page 19: Multi-tasking

    Multi-Tasking Multi-Tasking The NEFAX655e can perform multiple operations at the same time. One operation can run in the foreground, while another one runs in the background. For example, you can scan, copy, or print documents into memory for later transmission while receiving a fax.

  • Page 20: Machine Components

    Machine Components External Components: Rear 8 AC Power Connector 13 Serial Connector (RS232) Plug the AC power cord in here. Provides connection between this unit and a host computer for Class 1 PC faxing and 9 Main ON/OFF Switch Twain-compliant scanning. This interface Use to turn the unit ON and OFF.

  • Page 21

    Machine Components External Components: Internal and Optional 16 Top Cover / Cover Release Buttons 18 Drum Cartridge Press these two buttons to open the Top This Drum Cartridge transfers toner to the Cover to check and clear paper jams, to paper.

  • Page 22: Control Panel Layout

    Machine Components Control Panel Layout S T D F IN E E X -F IN E H A L F T O N E L IG H T N O R M D A R K S LE E P A U T O R X .

  • Page 23

    Machine Components FINE EX-FINE H ALF TONE LIGHT N ORM DARK AU TO RX. ERROR SLEEP R ESOLUTION H ALF TONE TYPE ORG. SCHEDULE JOUR NAL R EPORT W AKEUP < > FUN CTION PROGR AM PIN C ODE D ELETE COPY MAIL D EF...

  • Page 24

    Machine Components Panel Description 24. Keypad Using the twelve keys work for the internal telephone in the fax unit just like the keypad on regular touch tone telephones. You can use the keypad to dial a remote unit directly or to assign codes and telephone numbers to One-Touch and Speed Dial locations.

  • Page 25

    Machine Components Definition of Display Symbols The LCD shows the date, time of day, amount of memory available for use, fax numbers, fax conditions, and other information by means of either a message or graphic. The following table is a list of icons that can appear on the LCD. Signifies a fax or telephone Shown while the remote fax number.

  • Page 26

    Machine Components 1 - 13 Introduction...

  • Page 27: Chapter 2 - Basic Operations

    Chapter 2 Basic Operations...

  • Page 28: Sending A Document

    Sending a Document Sending a Document Note: To use some of the fax functions such as One-Touch and Speed Dial you must first program your unit. If your unit has not yet been programmed, refer to Chapter 4 Programming. Using Memory Transmit Since your fax unit provides multi access capabilities, you can scan documents into memory for transmission, even if your unit is in the process of transmitting data from memory, receiving data or printing a file from the PC.

  • Page 29

    Sending a Document Use the Resolution key to select the desired resolution: Use this setting for this Standard Documents with standard size characters, such as typed documents. Fine Documents with smaller size characters, like newsprint. (Copy Default) Extra Fine Documents with very fine or light characters. If you are sending a photograph, press the Half Tone key for best results.

  • Page 30

    Sending a Document Using the Speaker key Use the Speaker dial sequence when it is necessary to listen to the “Handshake”. This is an important troubleshooting aid to see if a transmission fault is phone related or not. It is possible to dial a location using any combination of TEN-Key, One Touch Dial, or Speed Dial Directories.

  • Page 31

    Sending a Document Using Combination Dial This is used when the number exceeds the 30 digit limit for a single location. The number is split between two locations and the two are automatically linked when the first of the two is used. It is possible to input dialing numbers continuously. You can enter another One-Touch, Speed Dial or Ten Key followed by the combi- nation dial numbers (telephone numbers last digits is ‘+’...

  • Page 32: Dialing Methods

    Dialing Methods Dialing Methods You can use the following methods to dial a remote facsimile number from your unit. Use this setting for this 1. Key Pad Dial Dial the number of the remote facsimile using the numeric keypad. You can also use the Arrow key to correct any mistakes.

  • Page 33: Receiving A Document

    Receiving a Document Receiving a Document Use automatic receiving when you want your fax unit to automatically receive faxes without any intervention from you. Auto Receive Make sure your unit is ready to receive. NOV.07 12:34 100% -SET DOC. FACE DOWN- •...

  • Page 34: Manual Receive

    Receiving a Document Manual Receive In the manual receive mode, you can talk to the caller and start to receive the document after the conversation is over. When your unit rings, answer the NOV.07 12:34 100% telephone. -SET DOC. FACE DOWN- If it is evident that it is a fax transmission, *TALKING* press the Start key on your unit and then...

  • Page 35

    Receiving a Document Memory Receive (Memory Lock) This option saves all incoming faxes into memory. To access and print these documents, you must enter a password. With your unit in a ready position, the <<M-RX>> 100% following message appears. -SET DOC. FACE DOWN- When your unit rings, the LCD shows this 100% message.

  • Page 36

    Receiving a Document Substitute Memory Receive If the facsimile unit should encounter any of the following situations, it will switch from direct reception mode to memory reception mode. • Machine runs out of paper • Machine runs out of toner •...

  • Page 37: Making Copies

    Making Copies Making Copies With your facsimile unit, you can make from 1 to 99 high quality copies of an original document. Procedure Place your document face down on the Document Feed Tray. Adjust the Document Side Guides to touch the edges of the document. The LCD Message Display indicates ENTER FAX NO.

  • Page 38

    Making Copies Use Half Tone for documents such as photos that have a gray scale. Half Tone may be used in combination with Original Types and Resolution keys. Press the Copy key. COPY STOP PQRS WXYZ START The LCD displays the following: *COPY* COPIES=01 OK=START Enter the number of copies you need using...

  • Page 39: Chapter 3 - Advanced Facsimile

    Chapter 3 Advanced Facsimile...

  • Page 40: Using The Function Menu

    Using the Function Menu Using the Function Menu The Function key is used to access the most often used fax functions. Listed below are the menus you will encounter. FUNCTION 1 BROADCAST 2 TIMER TX 3 MAILBOX TX 4 PRINT MAILBOX RX 5 PRINT MEMORY RX 6 POLLING TX 7 POLLING RX...

  • Page 41: Broadcast

    Broadcast Broadcast The Broadcast feature allows you to send the same document to multiple locations in the same sending session. The facsimile will scan the document into memory and transmit it sequentially to different destinations. The facsimile can broadcast to destinations consisting of all One-Touch Dials, 100 Speed Dials, and 16 manually dialed numbers.

  • Page 42: Timer Tx (delay Transmission)

    Timer TX (Delay Transmission) Timer TX (Delay Transmission) This feature allows you to set a specified start time within 24 hours to send documents at a later time. Set the reservation timer using military time (24 hour format). This function can also be combined with Broadcast, Mailbox TX, Polling RX, or Relay Initiate.

  • Page 43: Mailbox Tx

    Mailbox TX Mailbox TX This operation is normally used to send confidential messages. Mailbox TX allows the sender the ability to send a fax message to a remote machine to be stored in memory. Only the user with the correct password can print the document.

  • Page 44: Print Mailbox Rx

    Print Mailbox RX Print Mailbox RX This operation is normally used to receive confidential messages. Mailbox TX allows the sender the ability to send a fax message to your machine to be stored in memory. Only the user with the correct password can print the document. This function works only with a compatible fax machine and your machine must be set up for Mailbox reception.

  • Page 45: Print Memory Rx

    Print Memory RX Print Memory RX Press the Function key and press 5 to select the FUNCTION Print Memory RX menu. SEL. 1-8 OR FUNCTION The following message appears briefly to confirm 5 PRINT MEMORY RX your selection. Enter your Memory RX password (20-digit) and PASSWORD=_ press YES.

  • Page 46: Polling Tx

    Polling TX Polling TX Polling TX allows you to set a document to be retrieved by a remote fax machine. Your fax machine will automatically send the stored document in response to polling requests from remote devices. You need to set a polling ID and 20-digit security code to prevent unauthorized polling.

  • Page 47

    Polling TX Select either Single or Multi and press YES *SINGLE MULTI to start the Polling session. -SELECT&PUSH”YES”- Your document is scanned into memory, it NOV.06 15:38 is ready to be polled. The “P” in the -SET DOC. FACE DOWN- Message Display indicates the Polling Document is in memory.

  • Page 48: Polling Rx

    Polling RX Polling RX Polling RX allows you to obtain stored documents in another fax by calling the remote fax and instructing it to transmit. To receive (poll) the document, you need to enter the correct polling PW number. Your unit sends the Polling PW code to the remote unit. The remote unit allows your unit to poll if your PW code matches the remote unit document PW.

  • Page 49: Continuous Polling Rx

    Polling RX Continuous Polling RX Your unit can be programmed to continuously poll up to ten groups. Each group can contain up to ten locations. This allows a central unit to poll remote units on a continuous basis. Any time a document is placed in the remote unit for Polling TX, your machine will automatically receive it.

  • Page 50: Relay Initiate

    Relay Initiate Relay Initiate Relay TX allows the operator to make one long distance call to a remote unit and the remote unit will relay the message to one or more fax units in the local area. With this function, you can save valuable time and telephone charges. This function can also instruct the remote fax machine to send an activity report to one of its One-Touch or Speed Dial locations.

  • Page 51: Using Combination Dial

    Using Combination Dial Using Combination Dial Because the telephone number in each One-Touch and Speed Dial location is limited to 30 digits, it might be necessary to combine two or more One-Touch or Speed Dial locations to call one location. Procedure Select the Original Type, Resolution if NOV.06 15:38...

  • Page 52: Journal Key

    JOURNAL Key JOURNAL Key The Journal key allows users to press the Up or Down Arrow keys to check the transmission results on the LCD screen. Pressing the Start key then prints the report. With your unit at a ready condition, press NOV.06 15:38 100% the Journal key.

  • Page 53: Report Key

    REPORT Key REPORT Key The Report key allows users to press the Up or Down Arrow keys to print a desired report. Pressing the Yes key then prints the report. With your unit at a ready condition, press NOV.06 15:38 100% the Report key.

  • Page 54: Reports

    Reports Reports Many of the available reports can be programmed to print automatically. If you wish to have these set up, contact your Key Operator to set these up or refer to the Chapter 4 Facsimile Programming. Transmit Message Confirmation If TX Message Confirmation Report is turned ON, this unit automatically prints a Confirmation Report.

  • Page 55: Schedule Key

    SCHEDULE Key SCHEDULE Key Press this key to view the transaction in memory file, such as memory transmission or polling. You can press the Yes key to cancel this schedule. With your unit in standby mode, press the NOV.06 15:38 100% Schedule key.

  • Page 56: Pin Code Key

    PIN CODE Key PIN CODE Key The PIN CODE (Personal Identification Number) prevents unauthorized personnel from making calls. Some office telephone systems require you to enter not only the phone number but also a PIN number when you dial an outside line. You can dial a PIN plus fax number, but the PIN will not appear in the LCD or on any printout.

  • Page 57: Speaker Key

    SPEAKER Key SPEAKER Key The Speaker key allows the user to transmit manually. The Speaker key also allows you to verify that the line is properly connected by enabling you to hear tones from the speaker built into the fax machine. With your unit at a ready condition, press NOV.06 15:38 100%...

  • Page 58: F Codes

    F Codes F Codes F codes have been standardized by the Communications Industry Association of Japan and are based upon sub-address communications. These codes enable secure communication between devices of varying manufacturers. This function is available for Mailbox TX/RX, Relay Broadcasting, Polling TX/ 3 - 19 Advanced Facsimile...

  • Page 59: Chapter 4 - Facsimile Programming

    Chapter 4 Facsimile Programming...

  • Page 60: Accessing The User Program Area

    Accessing The User Program Area Accessing The User Program Area This section gives step-by-step instructions on how to program the number to be stored in the One-Touch, Speed Dial, and Group Dial keys. In addition, it shows you how to set up special parameters for each One-Touch key, including Batch Time and Relay Broadcast.

  • Page 61: Menu Structure

    Accessing The User Program Area Menu Structure Listed below are the PROGRAM Menu selections as they appear in your unit. Also shown are the available selections and the default settings. Once inside each selection, you will find additional help and guidance. Menu Group Sub-Menu Selections Choices Available...

  • Page 62

    Accessing The User Program Area Menu Group Sub-Menu Selections Choices Available Default INITIAL USER DATA? 1 DATE & TIME Date & Time Jan 1 1990 2 USER FAX NO. User Fax No. Required 3 USER NAME User Name Required 4 DEPARTMENT ID Switch / Register Switch SET PRINTER?

  • Page 63: Entering Numbers And Letters

    Accessing The User Program Area Entering Numbers and Letters To enter numbers into a numeric field, use COPY the 10-Key Pad. STOP PQRS WXYZ START To enter letters into an alpha field, use the One-Touch keys. -/& To enter a Space between numbers /PAUSE or letters, use One-Touch key #31.

  • Page 64: Initial User Data

    Initial User Data Initial User Data Entering The Date & Time When you set the date and time, they appear on the LCD when the unit is in standby mode. They also print at the top of each page you transmit to another location. The date and time must be set in order to use the Delay Transmit, Broadcast, and Polling functions of your unit.

  • Page 65

    Initial User Data Entering Your User Name To have your user name displayed on the faxes you transmit. Use the Menu Navigation procedure on page 4-1 to 3 USER NAME? access the USER NAME? menu selection. OK=YES Press YES. Enter your name. NAME=_ OK=YES (DEL=NO) After entering your name, check to make sure it is correct.

  • Page 66: Machine Operations

    Machine Operations Machine Operations This section describes the choices available in the Machine Operations Menu. Some choices may not be available to you depending on your country regulations. Setting the LCD Contrast There are four contrast levels that you can select depending on the LCD. Press the Program key and scroll through the MACHINE OPERATION? menus until you reach the Machine Operation...

  • Page 67

    Machine Operations Setting the Buzzer (Ring) Volume Use this to set the ring volume to the suited level. Press the Program key and scroll through the MACHINE OPERATION? menus until you reach the Machine Operations YES / or 1-9 menu and press YES. Press 3 or press the down arrow twice to reach the 3 BUZZER VOLUME? Buzzer Volume Menu.

  • Page 68

    Machine Operations Setting the Line Monitor (Speaker) Volume Use this to set the speaker volume while monitoring the fax activity. Press the Program key and scroll through the MACHINE OPERATION? menus until you reach the Machine Operations YES / or 1-9 menu and press YES.

  • Page 69

    Machine Operations Setting Your Fax Line Type (PSTN/PBX) Select either PSTN or PBX depending on how your unit is connected. If your unit is connected to the public switch telephone network (PSTN), you should select “PSTN. Otherwise, you should select “PBX.” Press the Program key and scroll through the MACHINE OPERATION? menus until you reach the Machine Operations...

  • Page 70: Setting The Power Save Mode

    Machine Operations Setting the Power Save Mode This program allows the user to set the fax unit to automatically enter the power saving mode at a specified time. You can also set the Power Save Mode to OFF, so that the unit never goes into the power saving mode.

  • Page 71

    Machine Operations Setting the Power Save Time When the Power Save Mode is ON, the fax unit enters to the Power Save Mode every 15 minutes automatically (default value). You can reset the Power Save Time from 1 to 120 minutes.

  • Page 72: Document Scan Settings

    Document Scan Settings Document Scan Settings To optimize scanning resolution and contrast, set the unit according to your individual needs. Resolution To assure the best quality document, set the scanning resolution and contrast according to the requirements of your original documents. The default resolution setting is Standard and the resolution will return to the default setting after each transmission if using a different resolution.

  • Page 73: Print Density

    Document Scan Settings Scan Contrast There are three contrast levels of Light, Normal, Dark that you can select depending on your original document. For documents with very fine or light characters, choose a lighter level. Press the Program key and scroll through the SCANNING&PRINTING? menus until you reach the SCANNING &...

  • Page 74

    Document Scan Settings Reduction Copy This function allows the document to be printed by one of the two modes described below: Choices Available Description The facsimile machine will reduce the copy document as needed to fit on the paper. The maximum reduction proportion is 70%.

  • Page 75

    Document Scan Settings Rec. Paper Size This function allows you to choose the recording paper size in Tray 1 (standard Paper Cassette) and the optional Tray 2 (2nd Paper Cassette). Press the Program key and scroll through the SCANNING&PRINTING? menus until you reach the SCANNING & YES / or 1-5 PRINTING Menu.

  • Page 76

    Document Scan Settings Using the Left and Right arrows, select ON for *OFF Auto Cassette Selection, then press YES to enter -SELECT&PUSH”YES”- this selection into memory. When you select OFF, you can set cassette for fax and printer. Select the function you wish to set the cassette, and *PRINTER press YES.

  • Page 77: Dial Registration

    Dial Registration Dial Registration This section gives instructions on how to program the number to be stored in the One- Touch, Speed Dial, and Group Dial keys. In addition, it shows how to set up special parameters for each One-Touch key, including batch Time and Relay Broadcast. One-Touch keys You can program the most frequently dialed fax numbers into One-Touch keys.

  • Page 78

    Dial Registration Speed Dial keys The fax number and other data for a particular destination can be programmed using a 3- digit Speed Dial Number. This feature allows you to transmit a document to the particular destination by pressing the Speed Dial key, entering the 3-digit number and pressing the Start key.

  • Page 79: Group Dial Keys

    Dial Registration Group Dial keys Instead of their regular functions, any of the One-Touch keys can be used as Group Dial keys. Destinations already stored for One-Touch, Speed Dial can be entered in a Group Dial key. Each Group can contain up to 50 locations. Entering Press the Program key and scroll through the DIAL REGISTRATION?

  • Page 80: Program Dial

    Dial Registration If you choose NO, use the arrow keys to select EDIT *DELETE either EDIT or DELETE and then proceed with the -SELECT&PUSH”YES”- needed changes. Program Dial Instead of their regular functions, any of the last eight One-Touch keys (57-64) can be used as Program keys.

  • Page 81

    Dial Registration opportunity to program additional locations. Continue to enter additional Speed Dial locations or press NO to exit. For 2=Timer TX: A screen appears to confirm Timer TX was your TIMER TX selection. Enter the time you wish the transmission to occur TIMER=_0:00 and press YES.

  • Page 82

    Dial Registration For 7 = Polling RX: A screen appears to confirm Polling RX was your POLLING RX selection. Enter the number of the Mailbox you wish use and NO.001=_ press YES. Once this function has been programmed, you use it by simply pressing the One-Touch key you have just programmed.

  • Page 83

    Dial Registration If you choose NO, use the arrow keys to select EDIT *DELETE either EDIT or DELETE and then proceed with the -SELECT&PUSH”YES”- needed changes. Batch TX You can program your single location One-Touch key to automatically batch documents. By assigning a batch time to a programmed One-Touch key, you can eliminate repeated calls to the same number throughout the day.

  • Page 84

    Dial Registration If you wish to change a Key that was previously REGISTERED! KEEP? programmed, this message appears. Press YES to OK=YES (EDIT/DEL=NO) keep this location as is, or NO if you wish to edit it. If you choose NO, use the arrow keys to select EDIT *DELETE either EDIT or DELETE and then proceed with the...

  • Page 85

    Dial Registration Relay box Relay Box enables the operator to make one long distance call to a remote unit and prompt the remote unit to relay the message to one or more fax units in the local area.With this function, you can save valuable time and telephone charges. This function can also instruct the remote fax machine to send a TX Result report to one of its Speed Dial locations.

  • Page 86: Tx Operation

    TX Operation TX Operation Default TX This function sets the default TX mode of the fax unit. Two options are available: Choices Available Description Memory TX When the unit is set in this mode, documents are scanned into memory for transmission and dialing starts after the first page is scanned (Quick TX).

  • Page 87: Fax Forwarding

    TX Operation Closed Network TX When closed network TX/RX mode is set to ON, transmission is possible only with the destination stations registered in One-Touch and Speed Dial. Press the Program key and scroll through the TX OPERATION? menus until you reach the TX Operation Menu. YES / or 1-4 Press YES to begin programming.

  • Page 88

    TX Operation Select the day you wish the forwarding to stop and SEL. STOP DAY=WEN. press YES. OK=YES / or 0-6 Select the time you wish the forwarding to begin START TIME=_0:00 and press YES. OK=YES (DEL=NO) Select the time you wish the forwarding to stop and STOP TIME=_0:00 press YES.

  • Page 89

    TX Operation Header The header prints the sender machine name, fax number, date/time, and page number at the top of the sheet at the remote location. This is required by the FCC in the USA and is regulated in other ways in other countries. In the USA you will have one of the following options.

  • Page 90: Rx Operation

    RX Operation RX Operation Memory RX Mode ON = Memory Lock In Memory RX Mode, the machine stores all received documents in memory. The document is not printed until the machine receives a print command. The print command can be activated by a timer or password. The print timer command instructs the machine to start printing the document stored in memory at the specified time.

  • Page 91

    RX Operation To select Memory RX ON, use the left and right Arrow keys to select ON and press YES. -SELECT&PUSH”YES”- Enter the time you wish to start receiving messages ON TIME=_0:00 into memory. OK=YES Note: If the ON and OFF time are identical, messages will always be received into memory.

  • Page 92

    RX Operation No. of Rings The unit will answer an incoming call after the number of rings (1-16) set in this menu. The default setting is 2 rings. Press the Program key and scroll through the RX OPERATION? menus until you reach the RX Operation Menu. YES / or 1-9 Press YES to begin programming.

  • Page 93

    RX Operation Reduction RX This function allows you to choose among the three modes described below: Choices Available Description The facsimile machine will reduce the documents as needed to fit on the paper. The maximum reception proportion is 70%. The facsimile machine will not reduce the document and instead will print the remainder on a second page if the image size exceeds the length of the paper.

  • Page 94: Closed Network

    RX Operation Select the number 0-9 that you wish to use for MIALBOX NO.= mailbox. SELECT 0-9 Enter the 20-digit Mailbox ID. MIALBOX 1 ID= OK=YES Enter the 20-digit Mailbox password. MIALBOX 1 PW= OK=YES Closed Network Set to ON when you want to receive documents only from specified parties. When activated, it will only accept receptions from those numbers registered in the One-Touch or Speed Dial keys.

  • Page 95

    RX Operation RX Mode This function is used to set the mode in which the facsimile machine receives the document. Choices Available Description AUTO In this mode, the facsimile machine will automatically answer the phone call and receive the document. MANUAL In this mode, the facsimile will not automatically receive the document.

  • Page 96

    RX Operation Continuous Poll RX Poll the specified location with pre-set timer. Up to 10 groups can be set for polling, and each group can set 10 locations. Press the Program key and scroll through the RX OPERATION? menus until you reach the RX Operation Menu. YES / or 1-9 Press YES to begin programming.

  • Page 97

    RX Operation Enter the 20-digit Polling ID. POLLING ID=_ OK=YES (DEL=NO) Enter the 20-digit Polling Password. This number POLLING PW=_ is set at the remote location and you must match it OK=YES (DEL=NO) when sending to them. Note: Polling Passwords must be set and must match for Polling to work.

  • Page 98: Line 2 Setting

    Line 2 Setting Line 2 Setting The Optional Dual-Line kit allows you to connect one more telephone line to the fax unit at the same time. You can select either telephone line for priority reception, and you can also select which line is to be used for priority sending when both lines are open.

  • Page 99

    Line 2 Setting Press 2 or scroll down to the TX Line Priority menu 2 TX LINE PRIORITY? and press YES. OK=YES Select one of four available settings stated above. LINE 1 TX PRIORITY? Press YES to accept this data into memory. OK=YES Line 2 Tone / Pulse This allows the user to set the dialing mode of line 2.

  • Page 100: Reports

    Reports Reports This unit can print several different reports to aid in managing fax traffic and the unit itself. Activity Report An Activity Report prints the results for the past 60 communications. It is used to check whether a communication was successful, the number of communications made, and communication time.

  • Page 101

    Reports TX Results Report A TX Results Report prints the results of a transmission after it has been completed. This report can be used to check whether a transmission has been successful. Press the Program key and scroll through the REPORTS? menus until you reach the Reports menu and press YES / or 1-6...

  • Page 102: Broadcast Report

    Reports Broadcast Report A Broadcast Report prints a list of results of broadcast transmission. Press the Program key and scroll through the REPORTS? menus until you reach the Reports menu and press YES / or 1-6 YES. Press 5 or scroll down to the Broadcast Report 5 BROADCAST REPORT? menu and press YES.

  • Page 103

    Reports Other Reports and Lists This unit can print other reports and lists that are useful in managing and optimizing your fax traffic. See the list below. Some of these are covered in other sections of this manual in more detail. Report Name Description Printing...

  • Page 104

    Reports Auto printing is set using the PROGRAM Utilities. - When auto printing is set to ON, the report is printed automatically. - When auto printing is set to OFF, the report can only be printed when started manually from the machine control panel. 4 - 45 Facsimile Programming...

  • Page 105: Chapter 5 - Internet Fax(option)

    Chapter 5 Internet Fax(Option)

  • Page 106: Internet Fax

    Internet Fax You can use the NEFAX655e T.37 Internet Fax to scan and send documents to working E- mail addresses so they can download them at their convenience. The NEFAX655e T.37 Internet Fax can transmit documents as TIFF file attachment through E-mail to other E- mail addresses.

  • Page 107

    Programming Internet Fax Settings This program allows the user to set the fax unit to send or receive E-mails by LAN. In order for your fax unit to communicate with the LAN E-mail server, you must program the appropriate information into the fax unit. Menu Item Description 1.EMAIL SETTING...

  • Page 108: Setting Up The Internet Fax

    Setting up the Internet Fax Setting up the Internet Fax E-MAIL SETTING Press the Program key and scroll through the INTERNET FAX? menus until you reach the Internet Fax menu and YES / or 1-6 press YES. Press YES 1 E-MAIL SETUP? OK=YES Enter the name to be used on your E-mails.

  • Page 109

    Setting up the Internet Fax SERVER SETTING Press the Program key and scroll through the INTERNET FAX? menus until you reach the Internet Fax menu and YES / or 1-6 press YES. Use the Up/Down Arrow keys to the SERVER 2 SERVER SETTING? SETTING menu then press YES.

  • Page 110

    Setting up the Internet Fax POP3 INTERVAL Press the Program key and scroll through the INTERNET FAX? menus until you reach the Internet Fax menu and YES / or 1-6 press YES. Use the Up/Down Arrow keys to the POP3 3 POP3 INTERVAL? INTERVAL menu then press YES.

  • Page 111: Error Report

    Setting up the Internet Fax ERROR REPORT Press the Program key and scroll through the INTERNET FAX? menus until you reach the Internet Fax menu and YES / or 1-6 press YES. Use the Up/Down Arrow keys to the ERROR 5 ERROR REPORT? REPORT menu then press YES.

  • Page 112

    Setting up the Internet Fax GMT-12:00 Emoetok,Kwajalein GMT+01:00 Amsterdam,Berlin,Bern,Rome Stockholm,Vienna,Belgrade, Bratislave,Budapest,Ljubljana Prague,Brussels,Conpenhagen, Madrid,Paris,Vilnius,Sarajevo Skopje,Sofija,Warsaw,Zagreb GMT-11:00 Midwaym Island,Samoa GMT+02:00 Athens,Istanbul,Minsk,Bucharest, Cairo,Harre,Pretoria,Helsinki, Riga,Tallinn,Jerusalem GMT-10:00 Hawaii GMT+03:00 Baghdad,Kuwait,Riyadh,Moscow St.Petersburg,Volgograd,Nairobi GMT-09:00 Alaska GMT+04:00 Abu Dhabi,Muscat,Baku,Tbiliai GMT-08:00 PacificTime(US&Canada) GMT+05:00 Ekaterinburg,Islamabad,Karachi, Tijuana Tashkent GMT-07:00 Arizona GMT+06:00 Astana,Almaty,Dhaka,Colombo Mountain Time(US&Canada) GMT-06:00...

  • Page 113

    Setting up the Internet Fax Programming Locations One-Touch Dial Press the Program key and scroll through the DIAL REGISTRATION? menus until you reach the DIAL REGISTRATION YES / or 1-6 Menu. Press YES to begin programming. Press YES to enter the One-Touch Program. 1 ONE-TOUCH DIAL? OK=YES Press the One-Touch key you wish to program.

  • Page 114: Speed Dial

    Setting up the Internet Fax Speed Dial Press the Program key and scroll through the DIAL REGISTRATION? menus until you reach the DIAL REGISTRATION YES / or 1-6 Menu. Press YES to begin programming. Press 2 or scroll down to the Speed Dial menu and 2 SPEED DIAL? press YES.

  • Page 115

    Setting up the Internet Fax Program Dial Press the Program key and scroll through the DIAL REGISTRATION? menus until you reach the DIAL REGISTRATION YES / or 1-6 Menu. Press YES to begin programming. Press 4 or scroll down to the Program Dial menu 4 PROGRAM DIAL? and press YES.

  • Page 116

    Setting up the Internet Fax for 2=Timer TX A screen appears to confirm Timer TX was your TIMER TX selection. Enter the time you wish the transmission to occur TIMER=00:00 and press YES. OK=YES Press Mail key and enter address you wish to send or select a One-Touch or Speed Dial key and press (TO=YES,CC=PROG) YES.

  • Page 117

    Setting up the Internet Fax Basic Operations of Internet Fax Manual Transmission(Single Location) The procedure to manually send an E-mail message from your device is very similar to manually transmitting a document to a facsimile device over the telephone line. Place the documents in the ENTER FAX NO.

  • Page 118

    Setting up the Internet Fax Manual Receive The procedure to manually receive an E-mail message is very similar to the procedure to manually receive a fax message. Use the following procedure to retrieve an E-mail message manually. With the unit in Standby, and no document in the *INTERNET FAX* ADF, press the Mail key and Start key.

  • Page 119: Advanced Operations Of Internet Fax

    Advanced Operations of Internet Fax Advanced Operations of Internet Fax Broadcast The procedure to send an E-mail message to multiple locations is very similar to the procedure used to send a fax message to multiple locations. You can send a message to a total of 180 locations.

  • Page 120

    Advanced Operations of Internet Fax Timer TX Select the Original Type and Resolution if NOV.06 15:38 100% necessary and place your document in the -SET DOC. FACE DOWN- Document Feeder face down. Press the Function key and press 2 to select the FUNCTION Timer TX menu.

  • Page 121: Error Messages

    Error Messages Error Messages The T.37 option will always generate an error messages when it cannot process the received file. It will also generate error messages when it has a SMTP or POP3 protocol failure. These reports are printed on the machine that has the T.37 option installed. In addition, the T.37 option can be configured to send an error message to the originator of the E-mail and to an E-mail address programmed into the machine.

  • Page 122

    Error Messages LCD Display Messages • *NIC NOT EXIST* This message indicates that the machine cannot detect a network connection. • *NIC TIME OUT* This message indicates that the NIC did not establish communication with the E-mail server before the programmed Time Out interval was reached. •...

  • Page 123

    Error Messages • *TIFF ERROR* This message indicates that the TIFF file is not in the standard format for Internet-Fax and cannot be printed. • *MACHINE TIME OUT* This message indicates that the machine could not communicate with the NIC. •...

  • Page 124

    Error Messages 5-19 Internet Fax(Option)

  • Page 125: Chapter 6 - Pc Printing & Scanning

    Chapter 6 PC Printing & Scanning...

  • Page 126: Set Printer

    Set Printer Set Printer The Set Printer Menu enables you to select settings for Auto Cassette Selection, Number of Copies, Symbol Set, Font Number, PCL4, and 600 dpi. Menu Item Available Default Description Auto Cassette ON or OFF Set the document to be printed out either via the Low- Select Tray or the High-Tray according to personal needs.

  • Page 127: Number Of Copies

    Set Printer Number of Copies Allows users to set the number of copies desired. The maximum number of copies is 99. You can override this function through the computer software. Press the Program key and scroll through SET PRINTER? the menus until you reach the Set Printer YES / or 1-8 menu and press YES.

  • Page 128: Font Number

    Set Printer Font Number Allows users to set various font numbers as listed below. Six internal fonts are resident in the machine. They are listed in the following table by number and size. The machine will use the selected font whenever your computer does not send an override for a different font.

  • Page 129

    Set Printer Line Number Allows users to set the total lines for each printed page. You can set any number between 5 and 127 lines per page. Note: In most cases, PC software settings override this setting. Press the Program key and scroll through SET PRINTER? the menus until you reach the Set Printer YES / or 1-8...

  • Page 130

    Set Printer PCL4 ENHANCE Allows users to select PCL4 printer emulation which supports 300 dpi. If the LCD displays, “PCL4/GDI CHANGE, RESTART YOUR FAX” because memory reallocation (refer to Memory required for printer), it is necessary to power OFF the fax machine and then turn the power back ON (wait approximately 6 seconds before turning the unit back ON).

  • Page 131

    Set Printer GDI Enhance Allows users to select the GDI printer driver which supports 600 dpi. Additional memory is necessary for printing documents at 600 dpi. Note: If your unit generates a “MEMORY FULL” report while attempting to print a document using PCL4 emulation, or the Window GDI Driver and does not print the document, your unit requires additional memory.

  • Page 132: Memory Allocations

    Memory Allocations Memory Allocations Standard Memory Configuration Choices NEFAX655e memory configuration choices User Selection Memory Memory PCL4 A4/Ltr. Std Enhanced (Pages) Option 6 - 7 PC Printing & Scanning...

  • Page 133: Pcl4 Emulation

    PCL4 Emulation PCL4 Emulation PCL4 emulation provides 300 dpi resolution which is adequate for printing text. If you are printing a document that contains several graphics, you might prefer to use the GDI driver, which provides a higher (600 dpi) resolution or the PCL5e option.

  • Page 134: Basic Operation

    Note: If your software application does not provide HP LaserJet II drivers, you should obtain them from the application vendor. Basic Operation This section explains standard printing with the NEFAX655e. The display provides information about printer activities. Using the Manual Feed Tray to Print...

  • Page 135: Printer Messages

    Printer Messages Printer Messages When the unit is on-line and receiving data from the computer, the unit displays messages indicating the printer status. Message Description Recommendations PC Connection The printer is receiving data Allow unit to complete process before from the computer. making any adjustments.

  • Page 136: Gdi Printer Feature(option)

    GDI Printer Feature(Option) GDI Printer Feature(Option) The GDI driver is an option for NEFAX655e that enables it to function as a 300 or 600 dpi laser printer for Windows applications. Either of a serial port on parallel port can be used to connect the unit to your PC for printing. The parallel port is recommended because the speed is faster, and the setup is easier.

  • Page 137: Installing The Printer Driver

    GDI Printer Feature(Option) Connecting to Your PC As stated above, you can use either a serial port or parallel port for the GDI printer function. Verify that the parallel cable you use conforms to the pinout specifications listed below: Signal Signal Signal Signal...

  • Page 138

    Select the win95 folder containing the Mi28-38.inf file. Click OK. Click OK on the Install From Disk window. The Add Printer Wizard lists the NEFAX655e printer. Select the printer you want and click Next. Select the serial or parallel port to which you have connected the print device.

  • Page 139

    After you install the GDI print driver, you can select and use it in your Windows applications just as you would any other printer. When you select Print, the file to be printed is spooled inside the PC and then sent to your NEFAX655e unit. Printed sheets exit onto the receiving Paper Exit tray.

  • Page 140: Scanning (twain Driver Option)

    Scanning (TWAIN Driver Option) The TWAIN software enables your PC to import scanned images from your NEFAX655e unit into your software applications. A serial port connection is required for this to work. See “Attaching the PC Cables” on page A-8 if you need to connect the cable first.

  • Page 141: Scanner Troubleshooting

    Scanning error code:XXXXXX An error occurred during image Reset the computer and your scanning. NEFAX655e unit. File access error Captured images cannot be stored. The destination disk is considered short on available space. Secure space enough to store the images.

  • Page 142: Class 1 Fax/modem

    WinFax Pro V10.0 • LaserFax Class 1 • Unimessage Pro It is possible to use other Class 1 computer software, but NEFAX655e does not guarantee their operation. Note: For software installation, refer to the PC fax vendor documentation. Class 1 Interface The Class 1 interface provides these functions: •...

  • Page 143

    Class 1 Fax/Modem Connecting Class 1 to Your PC The NEFAX655e uses a standard RS-232C port to communicate with the PC. Follow the instructions in “Attaching the PC Cables” on page A-8 to connect the cable if you have not already connected it.

  • Page 144: Scanning In Class 1 Mode

    Enter your Class ID number as the destination. Enter this number in one of the following ways: • Use your NEFAX655e keypad to enter your fax telephone number. • Pre-program your fax phone number into a one-touch or speed dial location.

  • Page 145

    Class 1 Fax/Modem Printing in Class 1 Mode To print a document to your unit from the PC-fax application. you must use the Class 1 ID number as the destination. Enter the Class ID number exactly as it is programmed. Follow these steps to use your unit as a printer: In the PC-fax software application, enter the Class 1 ID number in the telephone number field.

  • Page 146

    Class 1 Fax/Modem 6 - 21 PC Printing & Scanning...

  • Page 147: Chapter 7 - Maintenance & Supplies

    Chapter 7 Maintenance & Supplies...

  • Page 148: Loading The Paper

    Loading the Paper Loading the Paper Paper Tray Remove the Paper Tray Cover. Fan the paper stack thoroughly and align its edges. Load paper onto the Tray and adjust the Alignment Guides to touch the sides of the paper. Note: When paper remains in the Tray, do not load more paper on top of it.

  • Page 149

    Loading the Paper Optional PFU Paper Cassette Lift the PFU Cassette slightly and pull to remove it from the machine. Remove the Cassette Cover and press down on the Paper Lifting Plate. Fan the paper stack thoroughly and align its edges. Load the paper stack on the tray.

  • Page 150

    Loading the Paper DO NOT place paper above the Maximum Paper Level indicator. Note: When paper remains in the Cassette, do not load more paper on top of it. Always place the remaining paper on top the stack to assure it is used first.

  • Page 151: Clearing Paper Jams

    Clearing Paper Jams Clearing Paper Jams The facsimile machine has two different messages for paper jams. The message “ORIGINAL DOC. JAM” indicates a problem in the Scanner section. The message “RECORDING PAPER JAM” indicates a problem with the printer paper path. Document Jams When a document jam occurs, the message “ORIGINAL DOC.

  • Page 152: Paper Jams

    Clearing Paper Jams Paper Jams When a paper jam occurs, the message ‘RECORDING PAPER JAM” appears in the LCD Display. Press the Cover Lock Release Buttons on the left and right side of the Printer Cover, and swing open the Cover. Note: The area directly below the Document Feed Tray is where the Fuser is located.

  • Page 153

    Clearing Paper Jams Jam at the Paper Feed Tray Cover Pull out the paper in the direction shown by the arrow. Jam at the Paper Feed Tray Remove the Tray Cover and pull out the paper in the direction shown by the arrow.

  • Page 154

    Clearing Paper Jams Jam between the Feeding Rollers and Fuser Unit Pull out the paper from the Fuser Unit in the direction shown by the arrow. Pull out the paper from the Feed Roller in the direction shown by the arrow. Jam at the PFU Cassette Remove the PFU Cassette.

  • Page 155

    Clearing Paper Jams After removing the jam follow these steps: Install the Drum Cartridge making sure the color tabs fit into the slots. Install the Toner Cartridge making sure the color tabs fit into the slots. Gently press down the Printer Cover and securely close it.

  • Page 156: Changing Toner Cartridge

    Changing Toner Cartridge Changing Toner Cartridge Press the Cover Lock Release Buttons on the left and right side of the Printer Cover, and swing open the Cover. Remove the used Toner Cartridge from the fax machine. Take the new Toner Cartridge out of its carton, Before installing the Toner Cartridge, it is necessary to evenly distribute the toner inside of the...

  • Page 157

    Changing Toner Cartridge Install the new Toner Cartridge. Make sure the four pins of the Toner Cartridge (two each at the front and rear sides) fit in the slots inside the fax machine. Gently press down the Scanner Cover, and securely close it. Note: A new Cartridge sometimes makes a grinding noise when first installed.

  • Page 158

    Changing Toner Cartridge Remove the Drum Cartridge. Take the new Drum Cartridge out of its carton and install it. Make sure to align the tabs with the slots and match blue and green color coding. Install the Toner Cartridge. Make sure the four pins of the Toner Cartridge (two each at the front and rear sides) fit in the slots inside the fax machine.

  • Page 159: Maintenance

    Maintenance Maintenance Cleaning Your Fax Unit It is important to take routine care of your fax machine to keep it in optimum operating condition. Using a soft cloth dampened with mild detergent, wipe the outside of the fax machine. Cleaning the Scanner Open the Scanner Cover.

  • Page 160

    Maintenance Cleaning the White Roller Turn the power OFF. Open the Scanner Cover. Wipe the roller clean of dirt and paper dust with a soft cloth. Close the Scanner Cover. 7 - 13 Maintenance & Supplies...

  • Page 161

    Maintenance Notes: Maintenance & Supplies 7 - 14...

  • Page 162

    Maintenance 7 - 15 Maintenance & Supplies...

  • Page 163: Troubleshooting

    Chapter 8 Troubleshooting...

  • Page 164

    Troubleshooting Troubleshooting If your fax unit does not work properly, refer to the following information to fix some problems you might encounter before contacting your service representative. However, if the problem still cannot be corrected, do not attempt further repairs. Turn OFF your unit and consult your Service Representative.

  • Page 165

    Troubleshooting Error Messages The most commonly encountered messages are listed below. Review the cause or symptom of each message and then take the necessary action. For any other messages, follow the instructions that appear on the LCD. Message Cause/Symptom Action •...

  • Page 166

    Troubleshooting Message Cause/Symptom Action • The fax is almost out of toner. • Replace the Toner Cartridge with a new *CAUTION* one. If you leave it without replacing, TONER NEAR EMPTY printed image might be light. *CAUTION* • The fax unit has run out of toner. •...

  • Page 167

    Troubleshooting Message Cause/Symptom Action • GDI ENHANCE printing mode is not set • Select GDI ENHANCE printing (refer to *CAUTION* or memory is not available. set printer session). GDI ENHANCE NOT SET • Call your Service Representative for possible memory upgrade required. Troubleshooting 8 - 4...

  • Page 168: Troubleshooting Tips

    Troubleshooting Troubleshooting Tips Here are some tips for troubleshooting our fax. First, take the actions shown below. However, if the problem persists, call your Service Representative. Symptom Action 1 Nothing is shown on the Display. • make sure the Power Cord is plugged in properly. •...

  • Page 169

    Troubleshooting Symptom Action 14A document you transmitted to another • Make a copy of the document transmitted to check for image quality. party was not received clearly. • If the copy is not clear, clean the contact image sensor of the Scanner of your fax.

  • Page 170

    Troubleshooting 8 - 7 Troubleshooting...

  • Page 171: Chapter 9 - Specifications

    Chapter 9 Specifications...

  • Page 172: Physical Specifications

    Physical Specifications Physical Specifications Style Desktop - Plain paper fax, with optional 500 sheet cassette, PC-printer, PC- scanner, PC-fax, network printer or Internet-Fax Printing Method Electrostatic transfer and laser printing Scanning Method Contact Image Sensor (CIS). Photo Conductor Organic Photo Conductor Drum (OPC) Fusing Hot roll fusing Dimensions...

  • Page 173: Electrical Specifications

    Operational Specifications Electrical Specifications Power Range 120 Vac (102-127Vac), 50/60 Hz+2% Power Consumption Operation 600 W Standby 30 W(or less) Power Save Mode 110 Vac--less than 10 W 230 Vac--less than 10 W Operational Specifications Warm-up Time Approximately 20 seconds Copy Quantity 1 to 99 Select...

  • Page 174

    Operational Specifications Scanner Optical System Contact Image Sensor (CIS) Effective Width 208 mm(8.19 inches) Effective Length 128 mm (5 inches) - 356 mm (14 inches) Long Document 380 mm (14.9 inches) Can be extended to 1000mm(39.4 inches) Document Feed Tray 50 sheets, face down, 20 lb.

  • Page 175: Facisimile Specifications

    Operational Specifications Facsimile Specifications Dialing Functions Phone System PSTN (Public Switched Telephone Network) PBX (Private Branch Exchange) Dial Type DTMF (Dual Tone Multi Frequency) DP (Dial Pulse: 10pps or 20pps) Direct Dial Keypad Numeric Keypad One-Touch Dial 64 One-Touch keys Speed Dial 100 Locations Broadcasting locations...

  • Page 176

    Operational Specifications PC Interface Functions PCL4, GDI, TWAIN, CLASS1, LAN Printer, Remote Monitor, Local F/W Download Software Interface PCL4 Parallel Parallel/Serial Class 1 Serial Twain Serial Hardware Interface Parallel: One Direction Parallel Port Serial: RS232-C-Din type NIC Interface Recommended Software/ Class 1 1.

  • Page 177

    Operational Specifications Internet Fax Item Specification Remark Interface 10 BaseT / 100Base TX Protocol TCP / IP DHCP I-Fax Protocol ITU T.37 TX: SMTP RX: POP3 Content type MultiPart / Mixed (text/plain, image/TIFF) 1.content-type: text/plain 2.content-type: image/TIFF 1.content-type: text/plain 2.content-type: inage/TIFF 3.content-type: application/octet_stream name=”*_tif”...

  • Page 178

    Operational Specifications Auto Reception periodically Manual RX immediately Report RX Error-replay to E-Mail address TX error report RX error report 9 - 7 Specifications...

  • Page 179

    Operational Specifications Dual Line Dialing Functions Phone System PSTN (Public Switched Telephone Network) PBX (Private Branch Exchange) Dial Type DTMF (Dual Tone Multi Frequency) DP (Dial Pulse: 10pps or 20pps) Direct Dial Keypad Numeric Keypad One-Touch Dial 64 One-Touch keys Speed Dial 100 Locations Broadcasting locations...

  • Page 180: Environmental Specifications

    Environmental Specifications Environmental Specifications Temperature 10 - 33 C (50 - 95 Relative Humidity (RH) Minimum Maximum 85% non-condensing Operating Altitude Maximum: 2500 meters (8020 feet) or below Lithium Battery Statement Lithium batteries have a danger of explosion. Do not attempt to replace. If needed, contact your service representative.

  • Page 181

    Appendix A Unpacking & Installation...

  • Page 182: Unpacking

    Unpacking Unpacking This Appendix contains the information necessary to unpack and install the unit. Note: If you intend to install the Optional 2nd Paper Cassette, we recommend that you skip to that procedure and install it first since the Facsimile unit set on top of the 2nd Paper Cassette. Main Carton Contents Unpack the carton and verify that the following items are included and undamaged: 1.

  • Page 183

    Unpacking Accessories Box Contents 1. Accessory Carton 2. Document Feed Tray 3. Paper Exit Tray 4. Document Exit Tray 5. Operator Guide 6. Telephone Cord 7. AC Power Cord Core x 2 Unpacking & Installation A - 2...

  • Page 184: Setting Up Fax Unit

    Setting Up Fax Unit Setting Up Fax Unit Removing the Packing Materials Remove the shipping tape. Remove the Control Panel protective covering. Press the Cover Release Buttons on the left and right sides of the Printer Cover, and swing open the cover. Installing the Drum Cartridge Unpack the Drum Cartridge.

  • Page 185: Installing The Toner Cartridge

    Setting Up Fax Unit Installing the Toner Cartridge Unpack the Toner Cartridge. Hold the Toner Cartridge with both hands and shake the Cartridge in all directions to assure the toner inside the cartridge is even. Install the Toner Cartridge. The ends of the Cartridge and the slots of the unit are color coded.

  • Page 186

    Setting Up Fax Unit Installing the Paper Exit Tray Insert the two tabs into the corresponding slots inside the unit. Installing the Document Exit Tray Insert the two tabs into corresponding slots located just below the front of the Control Panel. Note: The tabs must snap into place.

  • Page 187: Installing The Document Feed Tray

    Setting Up Fax Unit Installing the Document Feed Tray Insert the two tabs into the corresponding slots beside the Control Panel. Press down firmly but evenly until they snap into place. Attaching the Power Cord and Telephone Cords Make sure the Main ON/ OFF Switch is in the OFF position.

  • Page 188

    Setting Up Fax Unit Connect the Telephone line cable to the LINE jack (lower of the two) on the back of the Fax unit. Connect another external telephone to the TEL jack (upper of the two) on the back of the Fax unit. LINE If Dual Line Kit is optioned, connect the Telephone line 2...

  • Page 189

    Setting Up Fax Unit Attaching the PC Cables Insert the end of the Printer Cable and/or RS-232 Cable into the appropriate connectors on the back of the Fax unit. Unpacking & Installation A - 8...

  • Page 190: Loading Paper

    Setting Up Fax Unit Loading Paper Remove the shipping tape from the Tray Cover. Remove the Tray Cover. Remove the shipping tape and foam from inside the Tray cavity. If you are loading Letter or A4 size paper, pull the Tray Extension out to the first stop.

  • Page 191: Turning Power On

    Setting Up Fax Unit Turning Power ON Turn the Main ON/OFF Switch to the ON position. CAUTION Allow at least three seconds after turning the Main ON/OFF Switch ON or OFF before pressing it again. After the power is turned ON, the fax goes through an initialization cycle until it is Ready.

  • Page 192: Final Checkout

    Final Checkout Final Checkout Preparing Your Fax Unit Before using your facsimile unit, set up the following items: 1. Current Date and Time Your Fax unit can print out a report with the transmission date and time for identifications. Refer to Program User Data: Set Date/Time. 2.

  • Page 193: Loading A Document

    Final Checkout Loading a Document Place a document face down in the Document Feed Tray. Note: Refer to the Specifications for appropriate paper size and type. Note: For consistent feeding, do not use the following types of originals: • Torn, wrinkled or curled paper •...

  • Page 194: Setting Up The (optional) 2nd Paper Cassette

    Setting Up the (Optional) 2nd Paper Cassette Setting Up the (Optional) 2nd Paper Cassette The 2nd Paper Cassette option allows you to add a 500-sheet Cassette. This allows you to make longer fax, copy or printing runs without interruptions. The 2nd Paper Cassette is installed under the Fax unit and serves as a base for it.

  • Page 195

    Setting Up the (Optional) 2nd Paper Cassette Installing the 2nd Paper Cassette Take the (Optional) 2nd Paper Cassette from the shipping carton. Remove the vinyl bag and peel off the shipping tape. Remove the shipping tape and cardboard from the gear area.

  • Page 196

    Setting Up the (Optional) 2nd Paper Cassette Loading the Cassette Remove the Cassette from the vinyl bag. Remove the shipping tape and cardboard. Note: To remove the Baseplate retaining cardboard, carefully slide them forward and then remove. Press down the Baseplate until it locks into position.

  • Page 197

    Setting Up the (Optional) 2nd Paper Cassette Do not load paper above the Maximum Level Indicator. If you add paper prior to the tray being completely empty, make sure you place the old paper on top the stack. Put the Cassette Cover on the Cassette.

  • Page 198

    Setting Up the (Optional) 2nd Paper Cassette A - 17 Unpacking & Installation...

  • Page 199

    Setting the Department Number and Password (PW) Setting the Department Number and Password (PW) CAUTION Use these instructions to set your department password. Once it has been set, store these instructions in a place separate from the User Manual to prevent unauthorized use of the password.

  • Page 200

    Setting the Department Number and Password (PW) Use a pencil to note the assignments. This will allow you to change them as needed. Remember to file this in a secure place. Dept.ID Dept.PW Name Dept.ID Dept.PW Name *The Department Name is not entered in machine memory. It is listed here only for your convenience.

  • Page 201

    Assigning a Private Mailbox ID and Password (PW) Assigning a Private Mailbox ID and Password (PW) CAUTION Use these instructions to edit your private mailbox password. These instructions should be removed from this manual immediately and kept in a secure location to prevent any unauthorized use. Use the Accessing User Data procedure to access RX OPERATION? the RX OPERATION menu selection.

  • Page 202

    Assigning a Private Mailbox ID and Password (PW) *The Mailbox Name is not entered in machine memory. It is listed here only for your convenience. Once the Department No. and PW have been entered, a message appears informing you it has been used.

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