Stairmaster Crossrobics 1650 LE Owner's Manual page 3

WARRANTY
This is to certify that the StairMaster
system is warranted for a period of three years by StairMaster Health &
Fitness Products, Inc. to be free of all defects in materials and workmanship.
This warranty does not apply to any defect caused by negligence, misuse,
accident, alteration, improper maintenance, or an "act of God." This warranty
is nontransferable from the original owner.
If, within three years from date of purchase, any part of the StairMaster
Crossrobics 1650 LE conditioning system should fail to operate properly,
contact our Customer Service Department to report the problem. Refer to the
Appendix for the phone number of the office nearest you. When calling, please
be prepared to provide our customer service representative with the following
information:
• Your name, shipping address, and telephone number;
• The model and serial number of the inoperable unit;
• The date(s) of purchase for the inoperable unit(s);
• Your billing address.
This information will ensure that you are the only one ordering parts
under your warranty protection. If warranty replacement parts are shipped to
you, you may be required to return the inoperable part. To facilitate this
process, the following policy has been established:
•
Please call our Customer Service Department to receive a Return
Material Authorization (RMA) prior to shipment.
• StairMaster Health & Fitness Products, Inc. will incur all freight
charges for warranty parts ordered for a product that is less than 45
days old. The parts will be shipped to you via an overnight courier*.
• You are responsible for freight charges on warranty parts for
products that are more than 45 days old. You will not be responsible
for the return shipment of the inoperable parts.
• Some inoperable warranty parts must be promptly returned to our
Customer Service Department . We will pay the cost to return the
inoperable parts. Detailed instructions are included with each
warranty replacement part shipment.
StairMaster Health & Fitness Products, Inc. neither makes, assumes, nor
authorizes any representative or other person to make or assume for us, any
other warranties whatsoever, whether expressed or implied, in connection
with the sale, service, or shipment of our products. We reserve the right to
make changes and improvements in our products without incurring any
obligation to similarly alter products previously purchased. In order to maintain
your product warranty and to ensure the safe and efficient operation of your
machine, only authorized replacement parts can be used. This warranty is void
if any parts other than those provided by StairMaster Health & Fitness
Products, Inc. are used.
* Note: Aerosol products cannot be transported via air.
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Crossrobics 1650 LE conditioning