Transferring Calls - Polycom SoundPoint IP 335 User Manual

Transferring Calls

Delete Existing Conference - (Option 3):
Enter your extension then press # .
1.
Enter your password then press # . (Voicemail Password)
2.
Enter the conference ID you want to delete then press # .
3.
A call can be transferred in one of three ways:
• Consultative transfer—The party to whom you want to transfer the call
answers their phone before you transfer the call or hang up. You can
consult with them before completing the transfer.
— To transfer a call:
• Blind transfer—The call is automatically transferred after you dial the
number of the party to whom you want to transfer the call.
To perform a blind transfer:
—
Attended transfer—The parties are automatically connected to each other
•
after you exit the conference.
— Set up a conference call and then end your participation. For more
information, refer to
To transfer a call:
During a call, press Trans soft key.
1.
The active call is placed on hold.
Do one of the following steps:
2.
Enter the number to which you want to transfer the call. A normal (or
a
consultative) transfer is assumed.
b Press the Normal soft key to access the local contact directory,
corporate directory, or received callers list. Then choose either the Dir
or Callers soft key. Choose the number to which you want to transfer
the call.
Using the Features of Your SoundPoint IP 335 Phone
on page 3-11.
on page 3-12.
Setting Up Conference Calls on page 3-8.
3 - 11