Polycom SoundPoint IP 335 Quick User Manual

SoundPoint
®
IP 335
Quick User Guide

BASIC PHONE FEATURES

PLACING A CALL

Using the Handset:
Pick up the handset, and then dial the number. Or,
dial the number first, and then pick up the handset.
Using the hands-free Speakerphone:
With the handset on-hook, press , any assigned
line key, or the NewCall soft key. Then, enter the
number.
OR dial the number, and then press or
Dial
Using the optional Headset:
With the headset connected, press , any
assigned line key, or the NewCall soft key.
Or dial the number, and then press .
During a call, you can alternate between modes by
pressing or or picking up the handset.

ANSWERING A CALL

Handset: Pick up the handset.
Speakerphone: Press , the line key, or the
Answer soft key.
Headset (optional): Press .
Incoming calls may be denied by pressing the Reject
soft key during ringing.

ENDING A CALL

Press the EndCall soft key or the line key
corresponding to the line. Or, depending on the call
mode, press , press , or hang up the handset.

REDIAL

Press to display the Placed Call list. Scroll
Dial
to select the desired recipient and press
again.

MICROPHONE MUTE

During a call, press . Mute applies to all modes.
You can hear all other parties while Mute is enabled,
but other parties cannot hear you. To un-Mute,
press again.

CALL HOLD AND RESUME

.
During a call, press .
Hold
Press again, the Resume soft key, or the line key
Hold
to resume the call.

LOCAL CONFERENCE CALLS

To create a three-way local conference call:
1. Connect to the first party.
2. Press the Conf soft key to create a new call (the
active call is placed on hold).
3. Place a call to the second party.
4. When the second party answers, press the Conf
soft key again to join all parties in the conference.
Conference Behavior:
• Placing the conference call on hold will place the
other conference parties on hold
• Pressing the Split soft key will split the
conference into two separate calls on hold
• A conference may be created between an active
call and a call on hold by pressing the Join soft
key

DO NOT DISTURB (DND)

Press and select Features > Do Not Disturb
Menu
> Enable to prevent the phone from ringing for
Dial
incoming calls. An icon appears for all lines to
confirm that DND is enabled.
Press and select Features > Do Not Disturb
Menu
> Disable to turn Do Not Disturb off.

CALL TRANSFER

1. During a call, press the Trans soft key (the active
call is placed on hold).
2. Place a call to the party to which you want to
transfer the call.
3. After speaking with the second party, press the
Trans soft key to complete the transfer.
Press the Blind soft key to transfer the call without
speaking to the second party.
Transfer can be cancelled during establishment by
pressing the Cancel soft key. The original call is
resumed.

CALL FORWARDING

• Log into the Call Manager portal at
myphone.rcn.com
• Or Dial *72 + Number to Activate and *73 to
deactivate feature

CALL LISTS

From the idle screen, press
for Received Calls, or for Placed Calls. Or, press
then select Features > Call Lists > Missed
Menu
Calls, Received Calls, or Placed Calls.
Call information will be displayed.
for Speed Dial,