Call Forwarding; Transferring Calls - Polycom VVX 300 Training Manual

Call Forwarding

Option 1:
From the Polycom Phone, press Forward on the Screen.
Select the Forwarding Type, enter the forwarding number and press Enable.
Option 2:
Dial *72 plus the number, to cancel, Dial *73.
Option 3:
Remote Call Forwarding from the Web Portal.

Transferring Calls

Consultative Transferring – Speak to the person you are transferring the calls to prior to send
the transfer.
On Active Calls, the transfer button will appear on the screen.
Press Transfer
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Enter the phone number or extension
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Press Dial - You will have the chance to speak with the person you are transferring the call to prior to
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transferring
Press Transfer to complete the call.
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Blind Transfer – Transferring Calls without speaking to the person you are transferring to.
On Active Calls, the transfer button will appear on the screen.
Press Transfer
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Blind
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Enter the phone number or extension
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Press Dial – The call transfer is now complete
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