Virtual Communications Express Quick Start Guide: Polycom 335® SoundPoint® IP Phone Navigation Scroll - Navigate menu - Enter/Select - Contact Directory Contacts can be added from Call Lists. Refer to the Call History section for more information. Add a Contact 1.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Edit a Contact 1. Search for contact (see above). 2. Press the Edit soft key and make the necessary changes. 3. Press to end data entry. 4. Press the Yes soft key to accept your changes, and then press twice to return to the idle screen.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Call Functions Place Calls Handset Pick up the handset and dial the number. Or, dial the number first and then pick up the handset. Hands-Free Speakerphone 1. With the handset on-hook, press , an assigned line key, or the NewCall soft key.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Transfer Calls Consulted Transfer 1. Press the Trans soft key during a call. The active call is placed on hold. 2. Dial the party to whom you wish to transfer the call.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone 12. Select Features > Forward. 13. Select Disable. Adjust Call Volume • Press to adjust the call volume of the active call. • Press while in idle mode to adjust the ring volume.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Feature Access Codes In addition to managing your phone features from your phone and My Phone dashboard, you can also use Feature Access Codes. Refer to the Feature Access Codes Reference Guide for a list of codes.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Retrieve Messages You are alerted that you have messages by a voice mail icon on the screen, a flashing line key, and a red message waiting indicator light. 1. Press 2.
Virtual Communications Express Quick Start Guide: Polycom 335 SoundPoint IP Phone Additional Help and Resources Getting Started with Your Service To learn how to manage your user account settings and site service features, go to: https://customertraining.verizon.com/virtualcommtraining. Returning Equipment Should you require replacement equipment, please refer to the Return Merchandise Authorization (RMA) quick reference guide located at https://customertraining.verizon.com/virtualcommtraining.
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