Polycom IP-321 Quick Reference Manual

Barracuda Phone System
Polycom IP-321-331-335 Quick Reference Guide
This article explains the basic operation of the Polycom IP-321, -331, and -335 devices.

Soft Keys

The three buttons immediately below the LCD display are soft keys.
Each soft key performs the action displayed immediately above it.
The soft key behavior is context sensitive – the soft key associated action changes according to the
current phone state.

Place a Call

Dial the desired internal extension or external number.
Lift the receiver or press the speakerphone or headset button to call.

Voicemail Access

To access voicemail messages, press the Messages key to the right of the keypad. If your phone has no
Messages key, dial *98. Depending on your system configuration, you may be asked for your voicemail
passcode.

Last Number Redial

Lift the receiver or press the speakerphone or headset button.
Press the Dial button twice.

Call Hold

To place a call on hold, press the Hold soft key.
To resume the call, press Hold again.

Call Transfer

Attended Transfer

To transfer a call, press the Trans soft key.
Dial the destination number, then press Dial.
When the destination party answers, announce the caller, and press Trans again to complete the
transfer.

Blind Transfer

To transfer a call, press the Blind soft key and enter the destination number.
Polycom IP-321-331-335 Quick Reference Guide
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