General Troubleshooting - BT Business Total Broadband Fibre User Manual

General troubleshooting

In this section, you'll find some answers to the more common connection problems.
If you're online, see www.bt.com/business/help/fibre for lots more help and advice.
Why should I only use the new Fibre Hub and Openreach modem?
I already have a router that I connect to a modem using Ethernet WAN.
May I use this instead of the Fibre Hub?
My CD won't run. What should I do?
How do I make a connection to my computer without using the CD?
Where can I find my email address and password?
Where can I find my BT Business Broadband Voice username (056 phone
number) and password?
How can I set up my Fibre Hub manually?
Why does my broadband speed seem slow?
I don't have an Ethernet port. How do I connect to my Fibre Hub?
What do I need to use wireless?
How can I tell if my computer has built-in wireless?
Where can I buy a wireless adapter?
Where can I get help with my computer's wireless?
Is my wireless connection secure?
Can I increase the security of my wireless connection?
How can I change my Fibre Hub's security from WEP to WPA?
The wireless connection to my Fibre Hub is slow or unreliable. What can I do?
Page
30
31
32
32
35
35
36
36
36
37
37
37
37
37
38
38
39
More...
Help 29