How Do I Change The Wireless Channel On My Fibre Hub; My Computer Is Showing A Message 'Windows Cannot Configure This Wireless; I'm Moving Office. What Should I Do - BT Business Total Broadband Fibre User Manual

How do I change the wireless channel on my Fibre Hub?

Q
Access your Fibre Hub Manager by typing
1
your web browser and pressing
icon on your desktop.
Click the Wireless icon.
2
In the Network section, select an alternative
3
Click Save. You may be asked to enter your password – if you haven't changed
4
it, the default password is the same as the serial number on the bottom of your
Fibre Hub. Wait one minute for your device to pick up the new channel.
If you're still experiencing problems, follow steps 1 to 3 again to choose an
alternative wireless channel, then click Save.
If you need some help, please go to www.bt.com/business/help (type
'wireless channel' in the search box and select 'All of Help & Support') or
call 0800 169 3809.
Q My computer is showing a message 'Windows cannot configure this
wireless connection' when I try to set up a wireless connection.
What can I do?
Your computer's pre-installed wireless software is preventing you from using the
Windows standard wireless software. Find the wireless software on your computer
by clicking Start then All programs
software, you can either use it to set up your wireless connection – its help function
may be useful if you're not sure how to do this – or there may be a tick box that
allows Windows to control the wireless set-up.

I'm moving office. What should I do?

Q
Call us on 0800 169 3809 giving at least five days' notice. The BT Business Total
Broadband Fibre service is subject to availability at your new office.
40 Help
http://home
Enter or your return key, or double-clicking the
Wireless Channel.
and looking through the list. Once you find this
in the address bar of