BT Business Total Broadband Fibre User Manual page 29

POWER
POWER
B Power light is flashing green
POWER
Your modem is restarting. Please wait a couple of minutes for your modem's
POWER
DSL light to glow green.
DSL
C DSL light is off
DSL
Broadband isn't active on your telephone line or there's a problem with the
broadband signal reaching your modem.
DSL
Check that the DSL cable is plugged in between the DSL socket of the
1
DSL
Openreach modem and the data connection on your master phone socket
or data extension socket.
POWER
DSL
If a data extension cable has been installed to position your Openreach modem
2
DSL
away from your mains phone socket, make sure that the lead is connected and
hasn't been damaged.
POWER
Try resetting the modem. Press and hold down the
3
LAN1
the modem for five seconds and wait a couple of minutes for the Power light to
LAN1
come on.
If the DSL light is still off, please call us on 0800 169 3809 (please make sure
4
DSL
LAN1
you're at your computer, and that it's turned on, when you call).
LAN1
D DSL light is flashing green
DSL
Your modem is connecting to broadband. Please wait a while.
If the DSL light continues to flash, try restarting your modem. (Unplug the
1
power supply, wait a few moments then plug it back in.)
DSL
If the DSL light is still flashing, please call us on 0800 169 3809 (please make
2
sure you're at your computer, and that it's turned on, when you call).
LAN1
LAN1
Reset button on the back of
Help 27