BT Business Total Broadband Fibre User Manual page 30

DSL
POWER
E LAN1 is off
LAN1
POWER
The Openreach modem cannot detect your Fibre Hub.
Check that the broadband cable (red ends) is correctly inserted into your Fibre
1
Hub's Broadband socket (red).
LAN1
POWER DSL
Check that the other end of the broadband cable is correctly inserted into the
2
LAN1 socket on the Openreach modem.
Try resetting the modem. Press and hold down the
3
POWER DSL
the modem for five seconds and wait a couple of minutes for the Power light to
come on.
Try restarting your Fibre Hub by pressing and releasing the
4
back of the Fibre Hub.
DSL DSL
Check if anything, such as network maintenance, is affecting internet
5
performance by calling broadband service status on 0800 169 0199.
If the DSL light is still off, please call us on 0800 169 3809 (please make sure
6
DSL LAN1
you're at your computer, and that it's turned on, when you call).
F DSL light is steady green and LAN1 is green
DSL LAN1
The modem is connected to broadband and connected to your Fibre Hub.
Follow the lights table for your Fibre Hub on page 21 for further connection
troubleshooting.
LAN1
LAN1
28 Help
Reset button on the back of
Reset button on the