BT Business Total Broadband Fibre User Manual page 41

Please note: any devices already connected wirelessly to your Fibre Hub will
be disconnected. To reconnect these, you'll need to use the new key you've
just chosen and change their security setting to WPA. Follow the instructions
provided with the devices. You'll probably need to locate the wireless network
connection settings, select your Fibre Hub from the list of devices in range,
choose to connect to it and enter your new key when asked.
Find out more about changing your wireless security at
www.bt.com/business/help/wifisecurity
The wireless connection to my Fibre Hub is slow or unreliable.
Q
What can I do?
We recommend that you keep your Fibre Hub and computers at least 20 feet away
from large electrical appliances. Thick walls, metallic surfaces (e.g. mirrors) and
other wireless networks can also cause slow or unreliable connections.
The distance between your computer and Fibre Hub can also affect your wireless
connection. When setting up a wireless connection for the first time, try to position
your computer close to your Fibre Hub, making sure there are no walls or barriers
between them. Once a wireless connection has been made, you can move your
computer farther away.
Your computer or wireless device should indicate the strength of the wireless
signal received. If you think your Fibre Hub is being affected by interference, try
moving it and/or adjusting its position.
You can also sometimes improve your wireless signal by refreshing or changing the
wireless channel on your Fibre Hub.
Help 39