Troubleshooting And Routine Maintenance; Troubleshooting; Error Messages - Brother MFC-4820C User Manual

23
Troubleshooting and routine
maintenance

Troubleshooting

Error Messages

As with any sophisticated office product, errors may occur. If this
happens, your MFC identifies the problem and displays an error
message. The most common error messages are shown below.
ERROR MESSAGES
ERROR CAUSE
MESSAGE
The machine is set BT Call Sign to ON. You
BT CALL SIGN
cannot change the Receive Mode from
ON
Manual to another mode.
An ink cartridge is not properly installed.
CHECK
CARTRIDGE
Paper is not the correct size.
CHECK PAPER
SIZE
The MFC is out of paper.
CHECK PAPER
Poor phone line quality caused a
COMM.ERROR
communication error.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 23 - 1

ACTION
Set BT Call Sign to OFF. (See BT
Call Sign (For U.K. Only) on page
5-14.)
Take out the ink cartridge and put it
in again seating it properly.
(See Replacing the ink cartridges on
page 23-20.)
Reload the correct size of paper
(A4), and then press Fax Start.
Add paper, and then press
Fax Start.
Try the call again. If the problem
continues, call the telephone
company and ask them to check
your phone line.