If You Are Having Difficulty With Your Mfc - Brother MFC-4820C User Manual

If you are having difficulty with your MFC

If you think there is a problem with the way your faxes look, make a
copy first. If the copy looks good, the problem is probably not your
MFC. Check the chart below and follow the troubleshooting tips.
DIFFICULTY
Printing or Receiving Faxes
Condensed print and white
streaks across the page or the
top and bottom of sentences
are cut off.
Poor quality print.
Smudged stain at the top
center of the printed page.
Printing is too dark or too light.
Printing appears dirty or ink
seems to run.
White lines appear in text or
graphics.
Vertical black lines when
receiving.
SUGGESTIONS
This can be caused by static or interference on the telephone line. You
can make a copy using the Mono Copy key function and see if the same
problem occurs. If the copy is also bad, call your Brother dealer for
service.
Make sure the Printer Driver or Paper Type setting in the menu matches
the type of paper you are using. (See Media Type on page 14-3 See
Setting the Paper Type on page 4-1.) If you are using plain paper, try
using the types of recommended paper. (See Paper on page 2-1.) Don't
handle the paper until the ink is dry. Adjust the Vertical Alignment. (See
Print Quality Check on page 23-11.)
Make sure the paper is not too thick. (See Paper on page 2-1.)
Make sure your ink cartridges are fresh. Cartridges are good for up to
two years, after that the ink may become clogged. Cartridge expiration
dates are printed on the package. Make sure the Printer Driver matches
the type of paper you are using. (See Media Type on page 14-3.) Try
using the recommended types of paper. (See Paper on page 2-1.) The
recommended environment for your MFC is between 20°C to 33°C.
Make sure you are using the proper types of paper. (See Paper on page
2-1.) Don't handle the paper until the ink is dry.
The recommended environment for your MFC is between 20°C to 33°C.
Clean the print heads. (See Cleaning the print head on page 23-11.)
The sender's scanner may be dirty. Ask the sender to make a copy to
see if the problem is on with the sending machine. Try receiving from
another fax machine.
If the problem continues, call Brother or your dealer for service.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 23 - 7