This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•
Power, Hardware Connections, and LEDs
•
ZyXEL Device Access and Login
•
Internet Access
27.1 Power, Hardware Connections, and LEDs
The ZyXEL Device does not turn on. None of the LEDs turn on.
Make sure the ZyXEL Device is turned on.
1
Make sure you are using the power adaptor or cord included with the ZyXEL Device.
2
Make sure the power adaptor or cord is connected to the ZyXEL Device and plugged in to an
3
appropriate power source. Make sure the power source is turned on.
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the vendor.
5
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Turn the ZyXEL Device off and on.
4
If the problem continues, contact the vendor.
5
ADSL Router Series User's Guide
C
HAPTER
Troubleshooting
Section 28.1 on page
2 7
285.
281