Stain On Back Of Page; Failure To Fuse; Stains On Edge Of Page; Skewed Print - Lexmark C925 Service Manual

5041-030

Stain on back of page

Step Action and questions
1 Check for dirt on the transfer belt. Is there dirt on the
transfer belt?
2 Check for dirt along the paper path. Is there dirt on the
paper path?
3 Check the registration rolls for dirt or debris. Is there
dirt on the registration rolls?

Failure to fuse

Step Action and questions
1 Check the fuser for proper installation. Is the fuser
properly installed?
2
Check connection CN02 on the LVPS for proper
connection. Is the cable properly connected?
3 Check CN02 for the correct voltage. Is the voltage
correct?

Stains on edge of page

Action and questions
Check for dirt on the paperpath. Clean as needed.

Skewed print

Step Action and questions
1 Are the width guides in the tray or MPF set properly?
2 Set the guides properly. Did this fix the problem?
3 Check for dirt or wear on the registration rolls. Are they
worn or dirty?
4
Replace the registration rolls. Did this fix the issue?
2-10
Service Manual
Yes
Clean the
transfer belt with
a lint free cloth.
Clean any dirty
paper path
components with
a lint free cloth.
Clean the
registration rolls
with a lint free
cloth.
Yes No
Go to step 2. Reinstall the
fuser.
Go to step Go to step 3.
Replace the Replace the
fuser. LVPS. See
volt power
supply removal"
on page
Yes No
Go to step 3. Go to step 2.
Problem resolved Go to step 3.
Go to step 4. Go to step 4.
Problem resolved Contact your
second level
support
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