Tray 4 Error - Lexmark C925 Service Manual

Step Action and questions
11 Replace the paper full sensor cable. Did this fix the
problem?
12 Replace the paper full sensor. Did this fix the issue?
13 Replace the expansion paper feeder controller board.
Did this fix the issue?
14 Check pins 6 and 7 on CN13 of the printer controller
board for + 24V. Is the voltage correct?

146.04 Tray 4 error

Note: This is the second expansion tray.
Step Action and questions
1 Check CN 121 on the first expansion paper feeder's
expansion feeder controller board for proper
connectivity. Is it properly connected?
2
Reconnect the cable to CN 121. Did this fix the
problem?
3
Check CN 120 on the second expansion paper
feeder's expansion feeder controller board for proper
connectivity. Is it properly connected?
4
Reconnect the cable to CN 120. Did this fix the
problem?
5 Check CN 103 on the second expansion paper
feeder's expansion feeder controller board for proper
connectivity. Is it properly connected?
6
Reconnect the cable to CN 103. Did this fix the
problem?
7 Replace the paper full sensor. Does this fix the
problem?
8 Replace the expansion paper feeder controller board.
Does this fix the problem?
Yes No
Problem solved. Go to step 12.
Problem solved. Go to step 13.
Problem solved. Go to step 14.
Contact your Replace the
second level printer controller
support. board
Yes No
Go to step 3. Go to step 2.
Problem Go to step 3.
resolved.
Go to step 5. Go to step 4.
Problem Go to step 5.
resolved.
Go to step 7. Go to step 6.
Problem Go to step 7.
resolved.
Problem Go to step 8.
resolved.
Problem Contact you
resolved. second level
support.
Diagnostic information
5041-030
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