NetComm NTC-40WV User Manual
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NetComm NTC-40WV User Manual

Industrial indoor 3g router with voice
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NTC-40WV – Industrial Indoor 3G Router with Voice

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  • Page 1 User Guide NTC-40WV – Industrial Indoor 3G Router with Voice...
  • Page 2 Copyright© 2014 NetComm Wireless Limited. All rights reserved. The information contained herein is proprietary to NetComm Wireless. No part of this document may be translated, transcribed, reproduced, in any form, or by any means without prior written consent of NetComm Wireless.

  • Page 3: Table Of Contents

    Appendix D: HTTPS - Uploading a self-signed certificate ....................... 115 Technical Data ................................... 117 Additional Product Information ..............................118 Using the NTC-40WV to make and receive telephone calls ......................... 118 Legal & Regulatory Information..............................122 Intellectual Property Rights ..................................122 Customer Information ....................................

  • Page 4: Overview

    Overview Introduction This document provides you all the information you need to set up, configure and use the NetComm Wireless NTC-40WV router. Target audience This document is intended for system integrators or experienced hardware installers who understand telecommunications terminology and concepts.

  • Page 5: Product Introduction

    Product introduction Product overview The NTC-40WV is a robust 3G (HSPA+) router designed to provide real-time M2M data connectivity even in harsh environments, and allows you to build wide area networks utilising the superior speeds supported by 3G UMTS networks.

  • Page 6: Product Features

    Remote diagnostics, configuration and firmware upgrade capabilities. Supports PPPoE, RIP, VRRP, Dynamic DNS, MAC /NET address filtering, Open VPN, DHCP/DHCP relay. Management and configuration via web user interface, SNMP or SMS. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 7: Hardware Overview

    RSSI (green) Medium: Indicates the RSSI level is -110dbm and -86dbm Flashing Once a Second Fair: Indicates the RSSI level is less than -110dbm Table 2 - LED Descriptions www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 8: Interfaces

    5 and 15 seconds. When the LEDs are flashing, release the button and the amber LED flashes. The router reboots into recovery mode.  Factory reset the device: Press and hold the reset button down for more NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 9 Note: The amber speed LED on the RJ-45 Ethernet port remains illuminated when no Ethernet cable is attached. The reading of the speed LED is only valid when an Ethernet cable is connected and the green link LED is illuminated. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 10: Configuring Your Router

    Polarity of DC Power Plug Screw Terminal Figure 5 – Locking Two-way Power Terminal Block SIGNAL DESCRIPTION Voltage + Ground Table 5 - Locking power block pin outs NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 11: Installation And Configuration Of The Ntc-40Wv Router

    Ensure the external power source is switched on and wait 2 minutes for your NTC-40WV router to start up. To check the status of your router, compare the LED indicators on the device with those listed in the...

  • Page 12: Advanced Configuration

    Advanced configuration The NTC-40WV router comes with pre-configured settings that should suit most customers. For advanced configuration, log in to the web-based user interface of the router. To log in to the web-based user interface: Open a web browser (e.g. Internet Explorer, Firefox, Safari), type http://192.168.1.1...

  • Page 13: Status

    Status The status page of the web interface provides system related information and is displayed when you log in to the NTC-40WV router management console. The status page shows System information, LAN details, Cellular connection status, Packet data connection status and Advanced status details. You can toggle the sections from view by clicking the buttons to show or hide them.
  • Page 14 A unique code that identifies the base station from within the location area of the current mobile network signal. Channel number (UARFCN) The channel number of the current 3G/2G connection. Module PRIID Revision Module version used for customization. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 15 Module PRIID PRI part number The part number of the Module PRIID. Table 8 - Status page item details www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 16: Networking

    The data connection page allows you to configure and enable/disable the connection profile. To access this page, click on the Networking menu, and under the Wireless WAN menu, select the Data connection item. Figure 8 – Data connection settings NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 17 To manually configure a connection profile: Click the Edit button corresponding to the Profile that you wish to modify. The data connection profile settings page is displayed. Figure 9 - Data connection profile settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 18 WAN IP address of the router’s internal NAT IP address. This may be disabled if a framed route configuration is required and local devices require WAN IP addresses. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 19 Status field displays Connected. To see details on the connected session, you can click the Show data usage button. Figure 11 - WWAN connection status section www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 20: Operator Settings

    The GSM All and the WCDMA all options allow you to force the device to lock to either 2G networks only, or 3G networks only. Click the Save button to save and apply your selection. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 21: Sim Security Settings

    If you are not redirected to the PIN settings page, to unlock the SIM: Click on the Networking menu from the top menu bar, and then click SIM security settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 22 Note: Select Remember PIN if you do not want to enter the PIN code each time the SIM is inserted. Click the Save button. If successful, the router displays the following screen: NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 23 Figure 16 - SIM security settings - SIM unlock successful www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 24 Enabling/Disabling SIM PIN protection The security PIN protection can be turned on or off using the PIN protection toggle key. Figure 17 - PIN Settings NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 25 Figure 18 - PIN settings - Change PIN When the PIN has been changed successfully, the following screen is displayed: Figure 19 - SIM security settings – PIN unlock successful www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 26 You will be issued a PUK to enable you to unlock the SIM and enter a new PIN. Enter the new PIN and PUK codes. Click the Save button when you have finished entering the new PIN and PUK codes. Figure 20 - SIM security - SIM PUK locked NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 27: Lan

    With DNS masquerading ON, the DHCP server embedded in the NTC-40WV router hands out its own IP address (e.g. 192.168.1.1) as the DNS server address to LAN clients. The downstream clients then send DNS requests to the NTC-40WV router which proxies them to the upstream DNS servers.
  • Page 28 In advanced networks configurations where the NTC-40WV router should not be responsible for DHCP assignment, but instead an existing DHCP server is located on the Wireless WAN or LAN connections, the clients behind the NTC-40WV router are able to communicate with the DHCP server when DHCP relay is enabled. This enables the NTC-40WV router to accept client broadcast messages and to forward them onto another subnet.
  • Page 29 In the IP Address fields, enter the IP address that you wish to reserve for the device. If the Enable toggle key is not set to ON, click it to switch it to the ON position. Click the Save button to save the settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 30 Clone button and the details will be copied to the address reservation list fields. Remember to click the Save button under the Address reservation list section to confirm the configuration. Figure 25 - Dynamic DHCP client list NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 31: Wireless Settings

    Figure 26 - Wireless Settings - Basic OPTION DEFINITION WiFi is turned on by default. Changing this option to OFF will turn OFF the wireless functionality on the NTC-40WV and you will not Radio On/Off be able to connect wirelessly.
  • Page 32 Enable or disable short preambles in use on the wireless network. Using short preambles should improve Short Preamble throughput, however some wireless network adapters must use long preambles. Table 12 - Wireless Settings - Advanced Configuration Items NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 33 Below is an example of how to configure two NTC-40WV routers to use the Repeater mode WDS feature. In this example, Access Point 1 is connected to a mobile broadband network and Access Point 2 and its clients will connect to the internet through Access Point 1.
  • Page 34 Figure 30 - WDS - Access Point 1 DHCP Server Settings Click Wireless Settings and then Basic. Enter the required details as listed in the table below: Figure 31 – WDS - Access Point 1 Repeater Mode Setup NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 35 Access Point 2 will act as a repeater for and provide internet access to its clients through Access Point 1 and therefore does not require a Mobile Broadband connection to be established. Figure 33 – WDS - Aceess Point 2 Status www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 36 MAC address of Access Point 1 in the AP MAC Address1 field. The MAC address of Access Point 1 is listed on the same page under Wireless Settings > Basic under the Wireless Distribution System (WDS) section. When you have entered the required information, click Save: NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 37 Figure 36 - WDS – Access Point 2 Repeater Mode Setup The Wireless Distribution System setup is now complete. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 38: Mac Filtering

    Figure 37 - MAC Filtering Station Info The Station Info page shows the number of devices currently connected to your NTC-40WV via Wireless. The MAC address, Host Name and IP address of these devices are displayed. Figure 38 - Wireless Station List NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 39: Routing

    In the Metric field enter the metric for the route. The metric value is used by the router to prioritise routes. The lower the value, the higher the priority. To give the route the highest priority, set it to 0. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 40 Figure 41 - Active routing list Deleting static routes From the static routing list, click the icon to the right of the entry you wish to delete. Figure 42 - Deleting a static route NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 41 Select the interface for which you want RIP to apply. You can choose the LAN interface, the WWAN interface or BOTH. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 42 IP address (VRRP IP) or on a command prompt type: arp –d <ip address> (i.e. arp –d 192.168.1.1) to clear the arp cache.(old MAC address). Note: For more detail on configuring VRRP, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.

  • Page 43: Port Forwarding

    Source port range specifies a range of port numbers then the Destination port range must be the same as the Source port range. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 44 Figure 46 - Port forwarding settings To delete a port forwarding rule, click the button on the Port forwarding list for the corresponding rule that you would like to delete. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 45 Click the DMZ toggle key to turn the DMZ function ON. Enter the IP Address of the device to be the DMZ host into the DMZ IP Address field. Click the Save button to save your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 46 Remote router access control settings listed under Administration Settings. Figure 48 - Router firewall toggle key NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 47 In the Current MAC / IP / Port filtering rules in system section, click the +Add button. Figure 50 - Current MAC / IP/ Port filtering rules in effect www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 48 The new rule is displayed in the filtering rules list. You can edit the rule by clicking the Edit button or delete the rule by clicking the button. Figure 52 - Completed filtering rule NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 49: Vpn

    IPSec operates on Layer 3 of the OSI model and as such can protect higher layered protocols. IPSec is used for both site to site VPN and Remote Access VPN. The NTC-40WV router supports IPsec end points and can be configured with Site to Site VPN tunnels with third party VPN routers.
  • Page 50 Figure 54 – IPSec profile edit NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 51 Select the IPSec certificate to upload by clicking the Browse button. Table 14 - IPSec Configuration Items Note: For more detail on configuring IPSec, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.

  • Page 52: Openvpn Server

    Support for OpenVPN is available on several operating systems, including Windows, Linux, Mac OS, Solaris, OpenBSD, FreeBSD, NetBSD and QNX. Note: For more detail on configuring OpenVPN, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.
  • Page 53 NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 54 Figure 57 – OpenVPN server profile settings NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 55 OpenVPN server only. Use the Authentication type options to select the Authentication type that you would like to use for the OpenVPN client. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 56 This mode authenticates using both a certificate and a username/password. Enter the username and password then use the drop down list to select the desired certificate. Figure 61 - OpenVPN Client – Certificate and Username/Password section Click the Save button to complete the OpenVPN Client configuration. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 57 Upload button to send it to the slave. Perform the same for the other router, uploading the slave’s secret key file to master. When they are uploaded click the Save button to complete the peer-to-peer OpenVPN configuration. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 58: Configuring The Pptp Client

    Figure 63 - PPTP client list Click the +Add button to begin configuring a new PPTP client profile. The PPTP client edit screen is displayed. Figure 64 - VPN PPTP client edit NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 59 15. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring PPTP Client, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.
  • Page 60 Click the +Add button to begin configuring a new GRE tunnelling client profile. The GRE Client Edit screen is displayed. Figure 66 – GRE client edit Click the Enable GRE Tunnel toggle key to switch it to the ON position. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 61 14. Click the Save button to save the changes. The VPN will attempt to connect after your click Save. Click the Status button at the top left of the interface to return to the status window and monitor the VPN’s connection state. Note: For more detail on configuring GRE, please visit the product page on the NetComm Wireless website at http://support.netcommwireless.com/product/m2m-wireless-series/ntc-40wv and click on FAQs/Self Help.

  • Page 62: Services

    In the Username and Password fields, enter the logon credentials for your DDNS account. Enter the password for the account again in the Verify password field. Click the Save button to save the DDNS configuration settings. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 63: Network Time (Ntp)

    Network time (NTP) The NTP (Network Time Protocol) settings page allows you to configure the NTC-40WV router to synchronize its internal clock with a global Internet Time server and specify the time zone for the location of the router. This provides an accurate timekeeping function for features such as System Log entries and Firewall settings where the current system time is displayed and recorded.

  • Page 64: Data Stream Manager

    SMS, GPS) and performs any required translation or data processing by each virtual data tunnel. Customers interested in developing their own applications to create custom mappings can contact NetComm Wireless about our Software Development Kit. The data stream manager provides a wide range of possibilities and expands upon simple PAD functionality to include the forwarding and translation of data between any of the input and output ports of the router.
  • Page 65 Figure 71 – Data stream list Below are some configuration examples of how the Data stream manager can be used. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 66 This example demonstrates common settings for sending raw traffic out of an attached USB-to-Serial cable to a TCP/IP server running on the router. Figure 72 - Data stream manager – Serial to IP example NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 67 This example shows a configuration allowing received SMS messages to be forwarded to a TCP client running on the router which sends the SMS message to TCP server 123.45.67.89 on port 2000. Figure 73 - Data stream manager – SMS to IP example www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 68: Watchdogs

    Connect-on-demand session is idle, or the PDP context is disabled by the user. Therefore, we recommended that you disable this feature if Connect-on-demand is configured or if the PDP context is intentionally disconnected on occasion. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 69 Note: The Periodic Ping timer should not be set to a value of less than 300 seconds to allow the router time to reconnect to the cellular network following a reboot. To disable the periodic ping reset monitor, set Fail count to 0. Figure 75 – Ping watchdog settings www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 70 Note: The randomise reboot time is not persistent across reboots; each time the router is due to reboot, it randomly selects a time less than or equal to the Randomise reboot time. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 71: Snmp

    The Download button displays the Management Information Base (MIB) of the router. The MIB displays all the objects of the router that can have their values set or report their status. The MIB is formatted in the SNMP-related standard RFC1155. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 72: Snmp Traps

    To send a manual SNMP Heartbeat, click the Send heartbeat button. When you have finished configuring the SNMP traps, click the Save button to save the settings. Note: When a factory reset is performed via SNMP, the SNMP settings are preserved. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 73: Tr-069

    Note: When a factory reset of the router is performed via TR-069, the TR-069 settings are preserved. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 74 ACS inform messages. In the Inform Period field, enter the number of seconds between the inform messages. Click the Save button to save the settings. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 75: Auto Dial Configuration

    Auto Dial Configuration Using the Auto Dial function, you can configure the router to automatically dial a pre-defined phone number when the handset is lifted. Figure 79 - Auto Dial Configuration www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 76: Ussd

    To begin using this feature, please enter the dial string (e.g #100#) into the box below and click “Start Session”. If you don’t know which dial string to use, please contact your carrier, and ask them which dial codes are suitable for network services. Figure 80 - USSD Service NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 77: Sms Messaging

    Ability to trigger the NTC-40WV router to download and apply a configuration file To access the SMS messaging functions of the NTC-40WV router, click on the Services menu item from the top menu bar, and then select one of the options under the SMS messaging section on the left hand menu.
  • Page 78 “192.168.20.3” on port “2002” at the same time. To disable redirection to a TCP or UDP address, clear the TCP server address and UDP server address fields and click the Save button. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 79: New Message

    When you have finished typing your message and you are ready to send it, click the Send button. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 80 Delete button. Click this button to delete the corresponding message. Refresh button. Click this button to refresh the inbox or outbox to see new messages. Table 16 - Inbox/Outbox icons NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 81: Diagnostics

    We highly recommended that you use the white list and a password when utilising this feature to prevent unauthorised access. See the White list description for more information. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 82 This is enabled by default and it is strongly advised that you leave this feature enabled to maintain security. Send Set command acknowledgement replies The NTC-40WV router will automatically reply to certain types of commands received, such as commands, or...
  • Page 83 Destination number field and optionally define a password in the Password field. When you have finished adding numbers click the Save button to save the entries. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 84: Sending An Sms Diagnostic Command

    ON, the router will send a reply if the command is correct but a variable or value is incorrect, for example, due to misspelling. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 85: Sms Command Format

    PASSWORD set VARIABLE1=VALUE1; set VARIABLE2=VALUE2; set VARIABLE3=VALUE3 If required, values can also be bound by an apostrophe, double apostrophe or back tick. For Example: “set VARIABLE=’VALUE’” “set VARIABLE=”VALUE”” “set VARIABLE=`VALUE`” “get VARIABLE” www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 86 Instructs the router to generate new public SSH keys. ssh.clearkeys Instructs the router to clear the client public SSH key files. Table 18 - List of basic SMS diagnostic commands NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 87 “Rx 0 byte, Tx 0 byte, Total 0 byte” current session when wwan down Up time of current 3G 1 days 02:30:12 or 0 days 00:00:00 when statistics.usage_current wanuptime session wwan down www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 88 SMS, and then restore the connection status to the Waiting state unless there is a traffic which triggers a connection in which case the connection status will be set to Up. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 89: Sms Diagnostics Examples

    Send SMS to check the mobile signal strength Required PASSWORD get rssi Not required get imei Send SMS to check the IMEI number Required PASSWORD get imei www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 90 10 minutes Required PASSWORD set ledmode=10 Not required get ledmode Send SMS to retrieve the current LED mode Required PASSWORD get ledmode Retrieve current SSH protocol Not required get ssh.proto NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 91 Required PASSWORD execute ssh.genkeys Not required execute ssh.clearkeys Clear client public keys stored on host Required PASSWORD execute ssh.clearkeys Table 23 - SMS diagnostics example commands www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 92: System

    The Log pages are used to display or download the System log and IPSec logs on the router. System log The System Log enables you to troubleshoot any issues you may be experiencing with your NTC-40WV router. To access the System Log page, click on the System menu. The System Log is displayed.
  • Page 93 To configure the NTC-40WV router to output log data to a remote syslog server: Click on the System menu from the top menu bar. The System log item is displayed.
  • Page 94 IPSec VPN tunnels will be disconnected as a change in logging level requires the IPSec service to be restarted. To download the IPSec log, click the Download IPSec log button and you will be prompted to save the file. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 95: System Configuration

    From the Restore saved settings section, click on Browse or Choose a file and select the backup configuration file on your computer. Click Restore to copy the settings to the new NTC-40WV router. The router will apply these settings and inform you it will reboot - click on OK.

  • Page 96: Updating The Firmware

    To access the Upload page, click on the System menu, then System Configuration and then Upload. The Upload page allows you to upload firmware files, HTTPS certificates or user created application packages to the NTC-40WV router. When firmware files have been uploaded, they can also be installed from this page. PDF files, such as this user guide may also be uploaded for access on the router’s help page.
  • Page 97 The recovery firmware image is flashed and when it is complete, the router displays “The firmware update was successful” and returns to the main Upload screen. Figure 95 - Recovery firmware flash process www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 98 11. Hold down the reset button on the router for more than 15 seconds (when all LEDs stop flashing) to reboot and restore the factory default settings of the router. See the Restoring factory default settings section for more information. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 99 The Package Manager page is used to provide details of any user installed packages on the router and allow them to be uninstalled. For more information on application development, contact NetComm Wireless about our Software Development Kit. Figure 97 – Software applications manager The Application name, Version number of the application, the architecture type and time of installation are all displayed.

  • Page 100: Administration Settings

    The Administration settings page is used to enable or disable protocols used for remote access and configure the passwords for the user accounts used to log in to the router. Figure 98 - Administration page NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 101 Note: To perform functions like Firmware upgrade, device configuration backup and to restore and reset the router to factory defaults, you must be logged in with the root manager account. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 102: Https Key Management

    The private key is used to decrypt information and must be secret by its owner. Each NTC-40WV router contains a self-signed digital certificate which is identical on all NTC-40WV routers. For a greater level of security, the router also supports generating your own unique key. Additionally, you may use third party software to generate your own self-signed digital certificate or purchase a signed certificate from a trusted certificate authority and then upload those certificates to the router.
  • Page 103 International Algeria Kazakhstan Reunion US Military Ecuador Laos Romania Network Estonia Saint Lucia Serbia Non-Profit Organization Egypt Liechtenstein Russian Federation ARPA Old style Arpanet Western Sahara Sri Lanka Rwanda www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 104 The web server on the router restarts and you are logged out of the router. Click OK to be taken back to the login screen. Figure 100 - New certificate successfully generated message NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 105: Ssh Key Management

    Note that you may have both authentication methods on but you may not turn them both off. Click the Save button to confirm your settings. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 106 Upload button, browse to the file and click Open. When the file is uploaded, it is examined for validity. If the key file is not a valid public key, it will not be uploaded. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 107 The wait period begins from the time the Save button is clicked. When the wait period expires, the LEDs will turn off. If the router is rebooted, the LED power off timer is reset. The router will boot up and wait for the configured time before turning off again. www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 108: Logging Out

    Note: It can take up to 2 minutes for the router to reboot. Logging out To log out of the router, click the icon at the top right corner of the web user interface. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 109: Appendix A: Tables

    Table 28 - Web Interface Default Settings ....................110 Table 29 - Telnet Access ........................110 Table 31 - Technical Specifications of the NTC-40WV routers ..............117 Table 41 - Additional Product Information - Call Feature Codes Quick Reference ........119 Table 42 - List of Mobile Broadband Service Provider APNs ..............

  • Page 110: Appendix B: Default Settings

    Appendix B: Default Settings The following tables list the default settings for the NTC-40WV router. LAN (MANAGEMENT) Static IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 Table 26 - LAN Management Default Settings ADMIN MANAGER ROOT MANAGER ACCOUNT ACCOUNT...

  • Page 111: Restoring Factory Default Settings

    Alternatively, you can release the reset button and quickly press it once more. When you have reset your NTC-40WV router to its default settings you will be able to access the device’s configuration web interface using http://192.168.1.1...

  • Page 112: Appendix C: Recovery Mode

    Accessing recovery mode Both systems have web interfaces that can be used to manipulate the other inactive system. The NTC-40WV Router starts up by default in the Main system mode, however the router may be triggered to start in recovery mode if desired.

  • Page 113: Status

    The only functionality provided here is the ability to clear the system log, filter by log level and downloading of the log file. Figure 107 - Recovery mode – Log www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...

  • Page 114: Application Installer

    Click the Reboot button to reboot the router to the main firmware image. Figure 110 - Recovery mode - Reboot NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 115: Appendix D: Https - Uploading A Self-Signed Certificate

    The file upload screen is displayed. Figure 111 - Upload page Click the Choose a File button and locate your server certificate file and click Open. Figure 112 - Browse for server.crt www.netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice /...
  • Page 116 Click the Install link next to the server.crt file then click OK on the prompt that is displayed. The certificate file is installed. Repeat this for the key file. When each file is installed it is removed from the list of stored files. Figure 114 - Installing the server.crt file NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

  • Page 117: Technical Data

    Technical Data The following tables list the hardware specifications of the NTC-40WV router. COMPONENT NTC-40WV 32MB DRAM 256MByte Flash memory storage Memory Wireless LAN IEEE 802.11b/g/n, up to 16 concurrent users Wireless Frequency 2.4 ~ 2.438Ghz Peak Data Rate (Wireless)

  • Page 118: Additional Product Information

    Handset requirements The NTC-40WV allows you to make telephone calls over the 3G network using a standard analogue telephone via the built in RJ-11 Phone port. Please refer to the documentation provided by the manufacturer of your analogue telephone for assistance with the operation of your telephone handset.

  • Page 119: Call Feature Codes

    Call feature codes Quick Reference Table The NTC-40WV supports a number of call feature codes for supplementary services. FEATURE ACTIVATION DEACTIVATION STATUS #31# *31# Caller ID *#31# (to unblock caller ID for (to block caller ID for outgoing outgoing calls)
  • Page 120 Call the 2nd phone number. After the 2nd phone picks up the call, place both calls into one conference call by performing another hook-flash and then pressing button 3. To terminate the conference call hang up the phone connected to the router. NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...
  • Page 121 What do I do if I have no dial tone? Please follow the procedure listed below: Check to make sure the phone is plugged into your NTC-40WV on the RJ-11 port (between the power socket and the LAN port). Check to make sure you are using the correct cable (Cat-3 UTP Telephone Cable with RJ-11 plugs).

  • Page 122: Legal & Regulatory Information

    NetComm Wireless Limited’s (or its licensors’) intellectual property rights to you. You are permitted to use this Manual for the sole purpose of using the NetComm Wireless product to which it relates. Otherwise no part of this Manual may be reproduced, stored in a retrieval system or transmitted in any form, by any means, be it electronic, mechanical, recording or otherwise, without the prior written permission of NetComm Wireless Limited.

  • Page 123: Product Warranty

    Consumer Protection Laws which cannot be excluded, NetComm Wireless’s liability for any breach of that guarantee, condition or warranty is limited to: (i) in the case of a supply of goods, NetComm Wireless Limited doing any one or more of the following: replacing the goods or supplying equivalent goods;...

  • Page 124: Contact

    Contact Address: NETCOMM WIRELESS LIMITED Head Office PO Box 1200, Lane Cove NSW 2066 Australia Phone: +61(0)2 9424 2070 Fax: +61(0)2 9424 2010 Email: sales@netcommwireless.com techsupport@netcommwireless.com NetComm Wireless NTC-40WV Industrial Indoor 3G Router with Voice www.netcommwireless.com...

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