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Understanding Error Messages
You can confirm the error status on the LCD of your machine or Connection Status in Web Based
Management.
Server Timeout
This message will appear when you cannot connect to the server.
Make sure that:
• Your server address is correct.
• Your server is connected to the network.
• The machine is connected to the network.
Authentication Error
The message will appear when Authentication Setting are not correct.
Make sure that:
1
• Username
and Password in Authentication Setting is correct.
1
If the user name is part of domain, please input the username in one of the following styles: user@domain or domain\user.
• Confirm the SNTP time server protocol is configured correctly so the time matches the time used for
authentication by Kerberos or NTLMv2.
File Access Error
This message will appear when you cannot access the destination folder.
Make sure that:
• Directory name is correct.
• Directory is write-enabled.
• File is not locked.
Note
If you choose the Cancel Print option in Web Based Management the Log Access Error message will
remain on the LCD for about 1minute.
Web Based Management
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Table of Contents
Troubleshooting
