Troubleshooting; Chapter 31 Troubleshooting; Power, Hardware Connections, And Leds - ZyXEL Communications NBG-419N User Manual

This chapter offers some suggestions to solve problems you might encounter. The potential
problems are divided into the following categories.
•

Power, Hardware Connections, and LEDs

• NBG-419N Access and Login
• Internet Access
• Resetting the NBG-419N to Its Factory Defaults
• Wireless Router/AP Troubleshooting
31.1 Power, Hardware Connections, and LEDs
The NBG-419N does not turn on. None of the LEDs turn on.
Make sure you are using the power adaptor or cord included with the NBG-419N.
1
Make sure the power adaptor or cord is connected to the NBG-419N and plugged in to an
2
appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adaptor or cord to the NBG-419N.
3
If the problem continues, contact the vendor.
4
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED. See
1
Check the hardware connections. See the Quick Start Guide.
2
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
3
Disconnect and re-connect the power adaptor to the NBG-419N.
4
If the problem continues, contact the vendor.
5
NBG-419N User's Guide
C
HAPTER

Troubleshooting

Section 1.5 on page
3 1
16.
181