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The residual heat indicator
has not come on after a
cooking zone has been
switched off.
Error codes
The following error codes may appear in the timer display if there is a
problem with the operation of the hob.
Fault
Possible cause
ER03
Continuous
operation of
keys for 10
minutes
E2
Temperature
E9
sensor failure or
ER21
abnormal
temperature
U400
Abnormal
voltage from the
mains supply
E5, E6,
Electrical fault
E9,
ER20
ER22
ER36
ER40
ER47
Electrical fault
E5 – E6
Poor heat
radiation from a
cooking zone
For any error code we would recommend turning the appliance off and
disconnecting
reconnecting the appliance, if the error code reappears you should
disconnect your appliance and contact Customer Services – reporting
the error code.
The cooking zone has
only been turned on for a
short period of time and
therefore did not go
above 60°C.
Water, spillage or cooking utensils on controls.
Ensure the control panel is cleaned and free from
objects.
Turn off appliance and allow it to cool.
Check that the pan is of the correct size to be
used on a particular zone. If the pan is correctly
sized and the error code reappears, contact the
Customer Care Department.
Check whether the power supply is operating
normally.
Contact the Customer Care Department and
report error code.
Check connection cable is fitted properly
Turn off appliance and allow it to cool.
Check that the pan is of the correct size to be
used on a particular zone. If the pan is correctly
sized and the error code reappears, contact the
Customer Care Department.
from
the
mains
No action required but if
o
the cooking zone appears
to be hotter than 60°C
and the residual heat
indicator has not come
on, you should call the
Customer Care
Department.
Solutions
supply
for
10
42
minutes.
After
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