Troubleshooting; Main Messages And Their Remedies - Konica Minolta DI2510 Advanced Information

Troubleshooting

13 Troubleshooting
13.1

Main Messages and Their Remedies

Message
A malfunction was detected.
Please call your technical
representative and provide
the code listed below:
Please add toner.
The PC Drum needs to be
replaced.
Call your technical
representative.
The Imaging Unit needs to
be replaced.
Call your technical
representative.
Stapler empty.
Replace Staple Cartridge.
Re-insert the following
number of document pages:
OO
Cannot XXXXXXXX (not
enough
free memory). Press Start to
resume.
This mode cannot be
selected with XXXXXXXX.
Pause.
Di2510/Di3010/Di3510
Cause
The copier malfunctioned
and is unable to print.
Since the toner has run out,
the copier is unable to make
copies.
Since the drum unit has
reached the end of its
service life, the copier is
unable to make copies.
Since the imaging unit has
reached the end of its
service life, the copier is
unable to make copies.
The staples ran out.
The time to perform a
periodic inspection on the
copier has arrived.
After clearing a paper
misfeed, it is necessary to
reload certain pages of the
document that have already
been fed through the
duplexing document feeder.
Since the memory is full, no
more pages can be scanned.
Functions that cannot be
used together are selected.
When making 2in1 copies,
the second document page
could not be scanned while
scanning manually.
13
Remedy
Inform your service
representative of the code
displayed on the touch
panel.
Replace the toner bottle.
("When the Message
"Please add toner." Appears"
on page 12-2)
Contact your service
representative.
Contact your service
representative.
Replace the staple cartridge.
("When the Message
"Stapler empty." Appears" on
page 12-5)
Contact your service
representative.
Touch to display the
code. When contacting the
service representative,
inform them of the code.
Load the indicated document
pages into the duplexing
document feeder.
Print pages or delete queued
jobs to clear some of the
memory.
Make copies using only one
of the functions.
Position the second
document page or press
[Finish].
13-1