Troubleshooting - Macintosh - Oki Thermal A3+ Colour Desktop Printer DP-7000 User Manual

Troubleshooting - Macintosh

When problems occur during printer operation, please
check the following troubleshooting tips before
returning the printer for repair.
Power does not come on
1 Is the power cord disconnected?
Make sure the power cord is plugged into an
outlet as well as connected to the printer. After
checking the power cable, push the
to turn on the printer.
2 Is the printer plugged into an extension block or
power strip?
After turning on the extension block or power
strip, press the
power
During installation a "File not found" error occurs
or the installer is not found
1 Is At Ease installed?
If you are using
Installation Disc in the CD-ROM drive, (some of
the Performa series start up in
following things may happen.
Chapter 6 - Troubleshooting
button
power
button on the printer.
when you place the
At Ease
), the
At Ease
a The alert dialogue box appears.
b The installer is not displayed.
In these cases the following methods can be used
to install the printer driver:
a From the
Special
Double-click on the
Finder.
install the printer driver.
b If the
Switch To Finder
available on the
Switch To At Ease
checkbox in
computer and install the printer driver.
The icon does not appear in the Chooser
1 Is
QuickDraw GX
If
QuickDraw GX
following these steps:
a Select "Control Panel" from the Apple
menu.
b Open the
Extensions Manager.
English
menu, select
Switch To
icon to
installer
function is not
Special menu, select
and check the
settings. Restart your
At Ease
enabled?
is installed, disable it by
Off
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