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T
ROUBLESHOOTING
G
ENERAL
If the printer display panel does not display anything or is still in stand-by mode 10 minutes
after switching on, follow the printer shutdown sequence to switch it off. Check all cable
connections before restarting the printer. If the problem persists, contact your dealer.
P
APER JAMS
This section provides information to help you deal with problems that may arise when using
the printer. The following paragraphs describe actions to take in the event of a paper jam
and how to deal with unsatisfactory print results. LCD panel messages about paper jams
and relevant actions are given in this section while a list of other typical messages and
suggested responses is given in
P
–
APER JAMS
PRINTER
If a paper jam occurs, a message appears on the LCD panel in the printer Control Panel.
You can press the Help button to display guidance on how to clear the jam.
For full details of clearing jams, refer to the following paragraphs, which correspond to the
paper jam messages.
O
,
PEN COVER
PAPER JAM
Tray 1, or any one of Tray 2 to Tray 5 (if installed), can appear in place of the tttttt
characters in the LCD panel message. In this example Tray 1 is used, the procedure being
similar for all other trays.
1.
Squeeze the catch (1) on Tray 1 side cover and open the cover.
2.
Carefully remove the jammed paper.
"Appendix A – LCD messages" on page
,
#
TRAY
SIDE COVER
Troubleshooting > 41
67.
1
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