Understanding Lines Vs. Calls; Understanding Line And Call Icons - Cisco 7961G Phone Manual

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:
Lines—Each line corresponds to a directory number that others can use to call you. The
Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone
7941G/7941G-GE supports one to two lines, depending on configuration. To see how many lines you
have, look at the right side of your phone screen. You have as many lines as you have directory
numbers and phone line icons:
Calls—Each line can support multiple calls. By default, your phone supports four connected calls per
line, but your system administrator can adjust this number according to your needs. Only one call can
be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the call and line state.
Icon Line or Call State Description
On-hook line
Off-hook line
Connected call
Ringing call
Call on hold
Remote-in-use
Authenticated
call
Encrypted call
Idle line (BLF)
Busy line (BLF)
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 5.0 (SCCP)
.
No call activity on this line.
You are dialing a number or an outgoing call is ringing.
You are currently connected to the other party.
An incoming call is ringing on one of your lines.
You have put the call on hold. See the "Using Hold and Resume" section
on page 26.
Another phone that shares your line has a connected call. See the "Using
a Shared Line" section on page 36 for details.
See the "Making and Receiving Secure Calls" section on page 39.
See the "Making and Receiving Secure Calls" section on page 39.
See the "Using BLF to Determine a Line State" section on page 41.
See the "Using BLF to Determine a Line State" section on page 41.
An Overview of Your Phone
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