Ending A Call; Using Hold And Resume - Cisco 7961G Phone Manual

Unified ip phone for cisco unified callmanager 5.0 (sccp)
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If you want to...
Use your phone to answer a
call ringing elsewhere
Answer a priority call

Ending a Call

To end a call, hang up. Here are some more details.
If you want to...
Hang up while using the handset
Hang up while using the headset
Hang up while using the speakerphone Press
Hang up one call but preserve another
call on the same line

Using Hold and Resume

You can hold and resume calls.
If you want to...
Put a call on hold
Remove a call from
hold on the current line
Remove a call from
hold on a different line
Tips
• Engaging the Hold feature typically generates music or a beeping tone.
• A held call is indicated by the call-on-hold icon:
26
Then...
Use Call Pickup.
Hang up the current call and press
Answer.
Then...
Return the handset to its cradle. Or press EndCall.
Press
EndCall.
Press EndCall. If necessary, remove the call from hold first.
Then...
1. Make sure the call you want to put on hold is highlighted.
2. Press Hold.
1. Make sure that the appropriate call is highlighted.
2. Press Resume.
Press
for the appropriate line.
If a single call holding on this line, the call automatically resumes. If
multiple calls are holding, scroll to the appropriate call and press Resume.
. If you want to keep headset mode activate, press
or EndCall.
.
For more information, see...
Picking Up a Redirected
Call on Your Phone,
page 35
Prioritizing Critical Calls,
page 40
OL-8163-01

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