Understanding Lines Vs. Calls - Cisco 7970 Series Phone Manual

Settings button
7
8 Services button
Volume button
9
10 Speaker button
11 Mute button
12 Headset button
13 Navigation button
14 Keypad
15 Softkey buttons
16 Handset light strip Indicates an incoming call or new voice
17 Touchscreen

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:
• Lines—Each corresponds to a directory number or intercom number that others can use to call
you. Your phone can support up to eight lines. To see your phone lines, look at the right side of
your touchscreen. You have as many lines as you have directory numbers and phone line icons
• Calls—Each line can support multiple calls. By default, your phone supports four connected calls
per line, but your system administrator can adjust this number according to your needs. Only one
call can be active at any time; other calls are automatically placed on hold.
Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1
Opens/closes the Settings menu. Use it to
change touchscreen and ring settings.
Opens/closes the Services menu.
Controls the handset, headset, and
speakerphone volume (off-hook) and the
ringer volume (on-hook).
Toggles the speakerphone on or off. When
the speakerphone is on, the button is lit.
Toggles the microphone on or off. When the
microphone is muted, the button is lit.
Toggles the headset on or off. When the
headset is on, the button is lit.
Allows you to scroll through menus and
highlight items. When the phone is on-hook,
displays phone numbers from your Placed
Calls log.
Allows you to dial phone numbers, enter
letters, and choose menu items.
Each activates a softkey option (displayed on
your touchscreen).
message.
Shows phone features.
Changing Phone Settings,
page 46
Using the User Options
Web Pages, page 55
Using a Handset, Headset,
and Speakerphone, page 44
Using a Handset, Headset,
and Speakerphone, page 44
Using Mute, page 21
Using a Handset, Headset,
and Speakerphone, page 44
Using Call Logs, page 48
Basic Call Handling,
page 16
Understanding Touchscreen
Features, page 10
Accessing Voice Messages,
page 54
Understanding Touchscreen
Features, page 10
.
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