Understanding Lines Vs. Calls; Understanding Line And Call Icons - Cisco 7961G Phone Manual

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Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:
Lines—Each line corresponds to a phone number (or extension) that others can use to call you. The
Cisco Unified IP Phone 7961G/7961G-GE supports one to six lines and the Cisco Unified IP Phone
7941G/7941G-GE supports one to two lines, depending on configuration. To see how many lines you
have, look at the right side of your phone screen. You have as many lines as you have directory
numbers and phone line icons:
Calls—Each line can support multiple calls. By default, your phone supports four connected calls per
line, but your system administrator can adjust this number according to your needs. Only one call can
be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

Your phone displays icons to help you determine the call and line state.
Icon Call State
On-hook line
Off-hook line
Connected call You are currently connected to the other party.
Ringing call
Call on hold
Remote-in-use
Authenticated
call
Encrypted call
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified CallManager 4.2(3)
Then...
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.
Description
No call activity on this line.
You are dialing a number or an outgoing call is ringing. See
Call—Basic Options, page 25
An incoming call is ringing on one of your lines. See
page 27 for details.
You have put this call on hold.
Another phone that shares your line has a connected call. See
Shared Line, page 38
See Making and Receiving Secure Calls, page
See Making and Receiving Secure Calls, page
, or to display a feature menu.
twice quickly.
for dialing options.
for details.
Placing a
Answering a Call,
Using a
41.
41.
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