Brocade Resources; Other Industry Resources; Getting Technical Help - Brocade Communications Systems Converged Enhanced Ethernet 8000 Administrator's Manual

Brocade resources

To get up-to-the-minute information, go to
ID and password.
White papers, online demonstrations, and data sheets are available through the Brocade website
at:
For additional Brocade documentation, visit the Brocade website:
Release notes are available on the MyBrocade website and are also bundled with the Fabric OS
firmware.

Other industry resources

For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:

Getting technical help

Contact your switch support supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General Information
Converged Enhanced Ethernet Administrator's Guide
53-1002163-02
DRAFT: BROCADE CONFIDENTIAL
http://www.brocade.com/products-solutions/products/index.page
http://www.brocade.com
http://www.t11.org
http://www.fibrechannel.org
•
Switch model
•
Switch operating system version
•
Software name and software version, if applicable
•
Error numbers and messages received
•
supportSave command output
•
Detailed description of the problem, including the switch or fabric behavior immediately
following the problem, and specific questions
•
Description of any troubleshooting steps already performed and the results
•
Serial console and Telnet session logs
•
syslog message logs
http://my.brocade.com and register at no cost for a user
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