Lenovo ThinkServer TS430 User Manual page 190

2. If the server model comes with hot-swap hard disk drives, the status LEDs on each hot-swap hard disk
drive help you easily identify a problem. See "Hot-swap hard disk drive status LEDs" on page 32.
Symptom
A newly installed non-hot-swap hard disk drive is not
recognized.
A newly installed hot-swap hard disk drive is not
recognized.
Multiple hard disk drives fail.
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ThinkServer TS430 User Guide
Action
1. Make sure that:
• The signal cable and connector are not damaged.
• The non-hot-swap hard disk drive is securely
connected to the correct SATA connector on the
system board and the SATA connector is enabled
in the Setup Utility program. See "Using the Setup
Utility program" on page 57.
• All cables and jumpers (if any) are installed
correctly.
2. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drive.
3. Reinstall the non-hot-swap hard disk drive and
reconnect cables.
4. Replace the signal cable for the non-hot-swap hard
disk drive.
5. Replace the non-hot-swap hard disk drive.
1. Make sure that the drive is installed into the correct
drive bay.
2. Restart the server.
3. Remove the drive from the bay, wait 45 seconds,
and reinsert the drive into the bay, making sure that
the drive connects to the hot-swap hard disk drive
backplane.
4. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drive.
5. Make sure that the hot-swap hard disk drive
backplane is correctly seated. When it is correctly
seated, the drive assemblies correctly connect to the
backplane without bowing or causing movement of
the backplane.
6. Make sure that the cable connection is correct. See
"Connecting the cables" on page 39.
7. Reconnect the backplane power cable and repeat
step 1 through step 4.
8. Reconnect the backplane signal cable and repeat
step 1 through step 4.
9. If you suspect a problem with the backplane signal
cable or the backplane:
a. Replace the affected backplane signal cable.
b. Replace the affected backplane.
1. If you have any diagnostic programs, run the
diagnostic programs to test the hard disk drives.
2. Make sure that the cable connection is correct. See
"Connecting the cables" on page 39.
3. Reconnect the power cable.
4. Reconnect the signal cable.
5. Replace the affected signal cable.