Vertical TeleVantage 7.5 Using Instructions page 253

Specifying custom hours
If you selected
to specify when the call rule activates.
To have the call rule activate on a daily or weekly basis
1.
2.
3.
4.
To have the call rule activate on an individual date
1.
2.
3.
4.
C 17. U
HAPTER SING
During custom hours
Click
Custom Hours
Check the days for which you want to set custom hours.
Replace the default times with the hours during which you want the call rule to be
active. The call rule will be active during these hours on the selected days.
Note:
You can enter multiple time ranges separated by commas, for example, "9:00
AM - 12:00 PM, 3:00 PM - 6:00 PM."
Click .
OK
Click
Custom Hours
Click . The Custom Date dialog box opens.
Add
Enter a
Custom Date
To schedule this rule for the whole day, accept the default of
if you want to set specific hours.
day
C R
ALL ULES
as your schedule condition, use the following procedures
. The Custom Hours dialog box opens.
, and then click the Holidays tab.
on which the call rule will be active.
. Select
All day Partial
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