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Result codes when exporting the Call Log
When the Call Log is exported, the Result field appears as a code. Use the following table to
interpret the result codes:
C
8. U
T
HAPTER
SING
Code
Result
1
Connected, user hung up
2
Connected, user was hung up upon
3
Abandoned
4
Left message
5
Blind transfer
6
Supervised transfer
8
Login to user account
9
Call was sent directly to voicemail
10
No answer
12
Login failed the maximum number of times
V
V
P
ELE
ANTAGE
IEW
OINT
8-33
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